Business Development Associate

  • Tokyo, Japan
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a Business Development Associate to join the Square Japan team.The third member of the Japan Partnerships team, you will report to the Lead - Partnerships in Tokyo. Our team's mission is to create an ecosystem that connects partners and sellers, and enables both to build a business on Square. You will help grow our Build With Square Platform by engaging with software platforms (eCommerce, booking and scheduling, accounting and tax, form builders, items and inventory, delivery and orders, marketing and analytics, point of sale) who can use Square's APIs to provide Japan businesses with tools to manage their business.

You will combine inbound and outbound partner prospecting. As the first line of contact for most partners, you will become an expert on the different ways Japan platforms can partner with Square (evaluating technical and business feasibility), and will be quick to react and qualify a partner based on our team's priorities. You will keep up-to-date with an ever-changing API ecosystem and partner landscape. Your success will be measured by the number of leads converted to opportunities for our Lead - Partnerships to close. This position can work from home, or from our Tokyo office.

You will: 

  • Research and prospect partners across Japan that may be a good fit for Square, and understand how to handle objections you may encounter

  • Review leads from multiple sources (e.g. inquiry form, list source)

  • Evaluate the content of the lead and determine appropriate follow-up on each lead

  • Use multi-channel outreach methods (social media, outreach emails, phone calls) to qualify your leads

  • Create a great first impression with our prospective partners and inspire them to learn about how Squares Platform can benefit their customers

  • Schedule meetings between prospective partners and members of our Partnerships team

  • Become a Square API product expert

  • Partner with the Japan and global Partnerships team to gain exposure to the partnerships process and further develop your experience, and learn and maintain current understanding of Japan and global Square Partnerships processes

  • Leverage best practice from global Square colleagues to help build a locally optimized prospecting process for Square Japan Partnerships team

  • Maintain accurate lead status and documentation by using tools including Salesforce

  • Maintain current knowledge of the global Square product ecosystem

  • Keep up-to-date with the latest business, industry and product trends

  • Attain (and exceed) your business development goals


You have:

  • Undergraduate degree (preferably in a technical discipline) or equivalent experience

  • The ability to work with Japan-based prospective partners in Japanese (writing and phone), and global Square colleagues in English (reading, writing and video meetings)

  • A desire to further develop your career in business development

  • Some experience in a qualifying or prospecting role with the ability to conduct outbound multi-channel outreach

  • Passion, curiosity, hunger, and perseverance

  • Critical thinking and strong decision-making abilities

  • A passion for technology and the industry Square operates in

  • Optional

    • Experience with APIs

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

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