Product Manager, Developer Experience

  • Vancouver, BC, Canada
  • Employees can work remotely
  • Full-time
  • Position open to remote: Yes

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Developer Platform team is leading the evolution to an open platform that provides access to a rich ecosystem of services for our merchants. We are focused on helping third-party developers build applications and integrations to meet the needs of different merchants to help them better run their business. And good business for them is good business for us.

You will oversee the strategy, priorities, road-map and delivery of services that ensure a rich Developer Experience for third-party developers using our platform. You will work with our most senior leaders in both engineering and product to establish the investment strategy for this area. Your responsibilities will help us to grow the Products and APIs we launch for third-party developers.

If you're looking to impact the growth and direction of a company, you will find this role compelling and rewarding.

You will: 

  • Create and execute the strategy for developer tools including SDKs, Sandbox, dashboard and technical documentation for Square's Developer Platform.
  • Take end-to-end responsibility for the product's success.
  • Work with our engineering managers to guide delivery of this work.
  • Excellent collaboration and communication skills - leading execution across Square Payments, Catalog, Customers, Orders and more)
  • Apply a data-driven and qualitative approach in developing industry-leading products that uniquely serve Square's customers.
  • Inspire your peers to build a partnership in delivering excellent products and services (which spans engineering, product, design, marketing and data science teams).
  • Actively participate in and be a thought leader in the open-source community around public platform engineering projects and well versed in industry best practices, patterns and tools.

Qualifications

You have: 

  • Product development or technical background, either as an engineer or in a previous technical role with prior hands-on development experience, managing APIs or in developing and presenting technical demos and content
  • Experience shaping and driving key strategies that have shaped the investment portfolio of a company
  • Experience building developer products and ecosystems
  • Strong customer empathy and experience shaping product direction and execution based on customer needs and that have gained a followership and product loyalty
  • Navigated product scale challenges in a high-growth environment
  • 5+ years of product management experience or equivalent; prior experience as an engineer is desirable

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources