Program Manager, Ecommerce

  • Denver, CO
  • Employees can work remotely
  • Full-time
  • Alternate Location: Austin, United States
  • Position open to remote: Yes

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square eCommerce team, formed with the acquisition of Weebly in May 2018, is on a mission to make it incredibly easy for anyone to sell online. With more than 40 million users across Weebly, Square Online, Square Online Checkout, and our other eCommerce products, we are passionate about helping restaurants, retailers, and sellers of all kinds reach success -- both online and offline.

As a Program Manager - eCommerce, you will be a member of our product organization, driving the planning and delivery for go-to-market and growth campaigns that promote awareness and adoption of our product portfolio. You will lead both consumer and business facing initiatives- driving alignment, communication, and execution across different teams. You will improve GTM delivery and processes by implementing new frameworks and best practices, and use your problem solving skills to take on any challenge, task, or opportunity.

You will: 

  • Oversee delivery of large impact and cross-functional programs while simultaneously tracking a set of smaller projects
  • Lead program planning by developing timelines, dependency mapping and resourcing across product marketing, growth marketing, design, creative production, product management, customer support, sales, analytics and engineering
  • Plan and facilitate meetings such as project kick-offs, weekly status check-ins, and testing
  • Communicate program plans, status, risks and mitigations to the broader team

Qualifications

You have:

  • 5+ years of program management experience in an ad agency, design firm, part of an in-house creative team, or software/web development organizations, with direct experience leading cross-functional teams
  • Ability to collaborate and influence stakeholders, and experience driving decision-making while remaining objective, balancing priorities, and managing expectations
  • Comfort with ambiguity and ability to thrive in a fast paced environment
  • Experience working across multiple channels and markets is a plus
  • Genuine interest in and curiosity in helping small businesses succeed

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources