Program Manager, Talent

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time
  • Alternate Location: Oakland, United States
  • Position open to remote: Yes
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square is looking for a Program Manager to help scale our Talent function. In this new role, you will make a broad impact by creating and implementing programs for our evolving global Talent organization. You will also partner with our Inclusion & Diversity team on recruiting projects. This is a great opportunity for someone who has a growth mindset, enjoys thinking creatively about solving problems, promotes collaboration, and has a true passion for talent acquisition and development.

You will:

  • Partner with Talent leadership to create and facilitate programs that enhance the skills and careers of our team of recruiters, sourcers, specialists, and coordinators, such as onboarding, training, and development

  • Ensure successful implementation and management of key talent acquisition programs

  • Drive process improvements and consistency across the team and develop new ways to improve efficiency

  • Scale and evolve our programs to address the changing needs of our roles and teams

  • Lead and participate in medium- to large-scope cross-functional projects, facilitating stakeholder support and reporting against milestones

  • Partner with our Inclusion & Diversity team on recruiting projects that engage and nurture underrepresented talent

  • Track and use data to measure the progress, impact, and effectiveness of programs; report results to the team and company

  • Research and incorporate best practices and ideas from the industry and other disciplines

Qualifications

You have:

  • 3+ years project or program management experience, including experience with large, multi-disciplinary programs

  • 4+ years of experience in a HR, recruiting, training & development, or related profession

  • An end-to-end problem solving skill set, from strategizing and structuring a complex project or program through its execution 

  • Experience with change management and the ability to drive collaboration by building trust and credibility with leaders and individuals across the company

  • Experience analyzing data to determine success metrics and measure program impact

  • Comfort working with ambiguity and adapting to changing environments

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources