Engineering Program Coordinator

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Based in the San Francisco Bay Area, this mainly remote role is open to people who can work onsite at our San Francisco and/or Oakland offices when onsite work is required. Additional staffing is in place to cover most or all onsite work for you during the pandemic.

You will be part of an org and team that works across multiple time zones, Pacific Time and China Time. This role is open to all people who can be effective partners with this team, including sharing typical working hours.

As an Engineering Program Coordinator, you will work closely with engineering teams and program management to coordinate the delivery of design documentation and assets necessary for development builds. You are a customer-focused organizer who can manage rapid changes,  prioritize, and track the details. You will work with engineers in all disciplines, Program Managers in engineering and operations, Product Lifecycle Analysts, and domestic and overseas suppliers and partners. This role reports to the Lead of the Engineering Program Coordinator Team.

You will

  • Guide internal and Joint Development teams to provide Engineering Change Order (ECO) deliverables in time to support approval deadlines. Coordinate readiness checklist (OK2) reviews and approval activities

  • Work closely with the cross-functional teams to ensure product designs are accurately defined and documented by the Bill of Materials (BOMs). Write Engineering Change Requests, Deviations, and Change Orders. Create build configuration spreadsheets

  • Manage local suppliers, materials, and purchase orders for quick-turn board builds

  • Ship, receive, track, and distribute prototype units

  • Identify risks and develop mitigation strategies. Communicate status and key updates to program managers and leads

  • Develop, document, improve, and present processes that allow our team to do our best work

 

Qualifications

You have

  • Understanding of configuration management principles and experience with ECO and BOM creation, preferably for printed circuit board assemblies (PCBAs), electrical components and mechanical parts and assemblies

  • Comfortable with complex spreadsheets including creating and using formulas and functions  

  • The ability to work across time zones and travel internationally 

  • Bachelor’s degree and 3+ years of industry experience in a similar role or equivalent practical experience

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources