Product Manager (Banking), Cash App

  • San Francisco, CA, USA
  • Full-time
  • Alternate Location: New York, United States
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 30 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system.

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne.

Interested in learning more?

Job Description

As growth continues to accelerate and Cash App continues to enter new financial services, we are looking for incredible people to help lead product development. Our product leaders are deeply customer-focused, collaborate intensely with other key disciplines, and make decisions with an eye towards Cash App's business as a whole. We're analytical and ambitious -- willing to do whatever it takes to empower our teams, and bring as much value as possible to our customers.

The Cash App Banking Team is focused on making banking services relatable, instant, and accessible for everybody. This means allowing customers to receive paychecks faster via direct deposit, make everyday purchases using the Cash Card, enjoy instant discounts via the Boost rewards program, and much more. As a Banking product manager, you will help drive our strategy to build Cash App into a leading provider of banking services and empower customers with better ways to grow and utilize their money. This role is critical because it entails building incredible features to redefine the banking experience, as well as establishing the deep level of trust required to serve as our customers' financial institution of choice.

To accomplish your goals, you'll work directly with engineering, design, machine learning disciplines as well as cross-functionally with colleagues in Business, Marketing, Brand, Operations, Legal, Compliance, and Support. You'll partner closely with our executive leadership team and business leaders to set and exceed business unit goals. If you're looking to have massive impact and scope while driving strategy forward, you'll find this role compelling, challenging, and rewarding.

You will:

  • Drive the strategy, tactics, and delivery timelines for your product area

  • Develop innovative, industry-leading features and products that unique serve Cash App’s customers - differentiating via design and creativity

  • Identify opportunities and scope/research them to build a perspective on what we should be building

  • Inspire your cross-functional peers in an effort to build strong partnerships in delivering excellent products and services

  • Influence key stakeholders throughout Cash App and Square overall to align resources and prioritization

Qualifications

You have:

  • 8+ years of product management or equivalent experience

  • Experience driving complex, cross-functional product initiatives in a successful way 

  • A humble and scrappy get-it-done mindset; you’re resourceful and in your element going from 0 to 1

  • Strong customer empathy and experience shaping product direction and execution based on customer needs

  • Managed a high performing team that consistently delivers

  • A hunger to tackle complicated and impactful product & business problems

  • Strong strategic thinking, problem solving, and logical structuring abilities

  • Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction

  • Excellent verbal and written communication skills

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Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.