Software Engineer, Account Management Automation
- Phoenix, AZ, USA
- Alternate Location: Salt Lake City, United States
- Position open to remote: Yes
Square’s Account Management organization works with Square’s largest and most strategic merchants to grow and retain their businesses and to deliver insights to product teams. AM Automation builds streamlined tools and machine learning solutions to optimize the efficiency and impact of the Account Management team.
As a SWE on the AM Automation team you will have the opportunity to build out a suite of first party applications that will be leveraged daily by over 100 individuals on the Account Management team. You will interface directly with product, strategy, design, and data engineering to build an optimized end-user experience from the ground up. Our goal is to build performant, first-class, user focused applications to provide the best possible experience for our Account Managers interfacing with our industry and culturally diverse merchants throughout the world!
As a member of the team you will:
Design and build first party applications to optimize and drive revenue impact for the Account Management team. This will involve leveraging existing Machine Learning systems and data platforms to surface outreach recommendations and automate the routing of opportunities
Partner directly with product, strategy, design, data engineering, and end users to build the best user experience
Architect core data models that unify information from distributed sources
Design and build system integrations that connect the applications with cloud services, data warehouses, and 3rd party tools
Work closely with data science and data engineering to build bi-directional communications between end users and our backend data warehouses.
Demonstrated excellence in Java and Ruby
A desire to drive and be a part of the end-to-end development of user-facing engineering solutions.
3+ years industry experience
Eagerness to see your work have direct business impact
A self-starter mentality with the ability to work creatively and collaboratively
Ability to clearly communicate designs to technical, business, and other cross-discipline audiences
Experience working with Salesforce
Familiarity with data science / machine learning
Experience developing internal user-facing tooling
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources