Card Operations Manager

  • Barcelona, Spain
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Verse is a financial brand within the ecosystem of Square, located in Barcelona. Our goal is to take the friction out of spending and sharing money through peer-to-peer transactions. Our digital wallet allows you to share payments instantly, safely, and free of charge in select European countries.

We are collaborating closely with the Cash App organization to build a product that redefines the world’s relationship with money by making it universally accessible. This partnership will  enhance support and continued investment in our company’s growth across the European Union. 

We want to hire the best talent to join our team, headquartered in Spain. Interested in learning more?

Job Description

What you will do:

  • Define, measure and track key performance indicators for the card

  • Be the point of contact for all vendors related to the card program and handle negotiations with suppliers

  • Create processes to guarantee reconciliation of clearing and settlement

  • Optimize acceptance and reliability of the card

  • Optimize fulfillment of the card across 12 countries

  • Handle stock and supply chain to assure there are no disruptions in delivery

  • Work with Product Team to improve UX/UI of the card section in the app

  • Work with Growth to create campaigns that generate engagement with the card

What do we expect from you:

  • You are curious and hands on - You will become the number 1 ambassador and user of the card

  • You are willing to understand how our card program works and how it fits within the vision of the company

  • You thrive under pressure and are capable to work on tight deadlines

  • You are comfortable working with data and extract conclusions from it, especially related to demand forecast, expected growth and revenues, and cross-selling analysis

  • You make your decisions based on what metrics are telling you

  • You like working on a fast-paced environment and understand that pivoting is part of the job

  • You are comfortable working with different teams and can communicate both with Legal teams and Tech teams seamlessly

Qualifications

  • 5+ years of experience working on card issuing, either on a bank, scheme or PSP

  • Experience working with SQL in any of its shapes

  • Fluent spoken and written English and Spanish

  • Knowledge of the Visa and/or Mastercard rules

  • Strong inventory management skills

Additional Information

Verse treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, political ideas, ethnicity, origin, gender, sexual orientation, age, marital status, social status, union states, kinship status, disability status, or any other characteristic protected by applicable law. 

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines and applicable regulations.

Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@squareup.com. We will treat your request and information as confidentially as possible in accordance with our privacy policies and applicable requirements. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.