Sr. Vendor Relationship Manager

  • San Francisco, CA
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square is establishing Vendor and Software Management within the Business Applications group and is need of a person who is both a process architect and vendor relationship manager.  You will be responsible for synthesizing a vision and strategy that enables higher performance and cost reduction from our strategic vendors (hardware and software) including defining processes and execution at an operational level.      

You will:

  • Partner with different team members to assess our needs, financials and the technology vendor market to determine the best options and sources of supply for the Business Applications organization. 
  • Partner with senior leadership within the Business Technology, Finance, Legal and Square's larger indirect procurement organization to balance cost, risk and speed, and ensure that the business can work towards its goals. 
  • Determine technology sourcing strategies for IT products, services, and digital platforms in consideration of our goals and priorities.
  • Run strategic price negotiations with Business Applications suppliers to ensure regulatory compliance and favorable contract terms (in conjunction at times with Indirect Procurement)
  • Create programs that review our hardware/software/services spend on an ongoing basis and ensure that Square is getting the best possible deal.
  • Create a vendor service management practice that uses tools such as vendor scorecard, service review, and QBRs to understand and improve vendor relationships.
  • Stay informed about industry trends that have an impact on IT strategy.


You Have:

  • 10+ years relevant experience IT Software, Hardware and services procurement.
  • Experience establishing a Vendor Management vision and strategy.
  • Experience presenting ideas and solutions to a variety of audiences, including executives, engineers and business teams.
  • Experience mentoring junior personnel
  • Proven track record negotiating software and hardware.
  • Build business partnerships with customers, internal partners/stakeholders and executives.
  • Experience working with technical and non-technical team members.
  • An ability to distill complex issues into solvable and applicable tasks.
  • A passion for pushing boundaries and questioning the status quo.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources