Senior Technical Product Manager, Business Technology

  • Toronto, Canada
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As the Senior Technical Product Manager for the Business Technology Engineering team, you will guide important programs from creation through execution. You will oversee product life cycle management, and ensure the successful launch of new products.

You will be in a unique position of having multiple teams as your core customers and will lean on an accomplished Data & Engineering team to ensure that our products provide remarkable experience and accuracy.

  • Drive road map formulation and represent the team to external stakeholders and cross functional partners
  • Lead the planning, scoping, and prioritization of projects to achieve all of our goals
  • Understand your customer's needs and their jobs to be done. Summarize those needs to shape the product road map, and define and improve important metrics
  • Gather requirements, determine features, write product specs, refine feedback, help write test plans, manage the backlog, and ship quickly
  • Communicate product updates effectively to your team and partners
  • Set the product's road map and priorities to guarantee a product is completed on time and within scope
  • Represent the team with partners and leaders to align resources and prioritization

Qualifications

  • A Bachelor's Degree in a technical discipline, or equivalent work experience
  • 5 years of experience as a Product Manager
  • Deep knowledge of modern Engineering processes.
  • Navigated difficult situations with competing partner needs and across multiple audiences (individual contributors, managers, executives)
  • Experience with customer empathy and experience shaping product direction and execution based on customer needs
  • You will figure out solutions to hard problems with constraints, using sound judgement to assess risks

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources