Product Writer, Cash App

  • New York, NY, USA
  • Employees can work remotely
  • Full-time
  • Alternate Location: San Francisco, United States
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 30 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system. 

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne. 

Interested in learning more?

Job Description

We’re expanding our writing function, and we’re looking for a handful of senior writers to join our Head of Writing in crafting our voice and tone and setting a foundation for future growth. We believe good writing is crucial for Cash app--clear and approachable language helps people understand what’s going on with their money and feel empowered to take on everything from taxes to bitcoin.

You Will:

  • Get to know the Cash brand and work with other writers to develop our voice and create a style guide

  • Work alongside designers, researchers, product managers, analysts, and engineers on high-priority projects across multiple verticals like banking and investing

  • Develop a UX and content strategy point of view and influence the product development process from ideation to launch

  • Find intuitive and elegant solutions, crafting copy that resonates with our growing audience and provides measurable value to the business

  • Seek feedback on your work, build consensus among your team, and bring stakeholders along with your recommendations

Qualifications

  • 7+ years experience in content strategy, UX writing, content design (or whatever you happen to call it)

  • Exceptional writing skills and passion for the craft

  • Strong UX and systems thinking, plus insight into product strategy

  • Experience building successful cross-functional partnerships

  • The ability to work pretty independently but also ask for help when you need it

  • A portfolio that showcases your writing, any relevant work on mobile apps, and a range of content strategy deliverables

Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding state and city guidelines.

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