Risk and Controls Analyst, Cash App

  • Full-time
  • Alternate Location: Atlanta, United States

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Product Compliance and Program Management team works across the organization to create Compliance strategies that promote the global growth and launch of Square products. These products are known to promote creative solutions to hard problems.

Square is looking for a Risk and Controls Analyst to work in the Product Compliance Management team to promote and help grow CashApp. You will help create a new compliance approach for the CashApp, by providing subject-matter expertise in data analysis, product and compliance controls. This includes establishing a controls library, conducting controls gap analysis and controls mapping based on industry best practices, compliance policies and regulatory requirements. You will help ensure that we identify, assess and manage the appropriate product compliance controls for all products in the CashApp ecosystem.

You will partner with team members across Compliance, Governance, Risk Management, Customer success, Product and Engineering teams. You will report to our Product Compliance Management Lead.

You will:

  • Contribute to the scoping, design and implementation of Risk and Control program to build an efficient first line control framework across CashApp products and systems
  • Partner with CashApp business to ensure compliance with relevant Square policies, also external regulatory expectations and industry standards where relevant
  • Assist the Risk and Controls Manager with risk-based assessments and gap analyses of current product and compliance controls
  • Partner with product managers, risk management and compliance to design and deliver product control solutions, tactically where required
  • Perform analysis across large volumes of compliance, product and customer data to run proof of concepts and establish rules-based exception logic
  • Assist Risk and Controls manager to implement plans to evolve control framework including ongoing migration of detective controls to become preventative
  • Work with Risk management, product and compliance engineering to improve control enhancement programs, and investigate control failures
  • Embed new controls into product and compliance dashboards
  • Ensure that relevant control standards and documentation are updated, and practices are considered for new products or changes
  • Review and report out on miscellaneous exception reports

Qualifications

You have:

  • 3+ relevant industry experience in risk management, business management, operational risk, middle office, product control or other relevant control functions
  • An understanding and expertise in payments, Fraud, AML, products and related control principles.
  • Project management and relationship skills
  • A metrics-driven approach in communicating issues
  • A track record of collaboration across different businesses, regions and teams
  • Global mindset, with regional and global product understanding
  • Advanced Excel (can perform complex functions), and database management skills

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
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