Associate Program Manager, Partnerships
- Full-time
- Alternate Location: St. Louis, United States
Company Description
Job Description
The Partner Development team is the point of entry for all early-stage Square platform partners globally, and our work is central to the onboarding, incubation, and launch for hundreds of businesses that integrate with Square's APIs. Reporting to the Program Manager, you will bring strategies that automate and scale our partner-facing experiences to life, like building outbound email campaigns about launching and succeeding on the App Marketplace, managing projects to expand our partner support tools, and defining processes to implement and automate new growth tactics. You 1) are a motivated, mission-driven individual with experience coordinating complex projects and inventing creative workarounds, 2) have comfort analyzing data and synthesizing into succinct business cases, and 3) are a conceptual thinker, especially in writing and editing, ranging from creative marketing copy to technical process documentation.
*Please note we will entertain remote candidates outside of the state of CA*
You will:
- Oversee the production of outbound communications intended to onboard new partners and increase engagement of existing partners; from drafting briefs and content, coordinating design assets, getting legal and content approvals, and building and using audience queries.
- Support team members by optimizing their processes and workflows, creating business cases for required resources, and prioritizing internal tooling projects.
- Monitor app performance data for 200+ partners, surfacing risks and opportunities and sharing weekly insights with the broader team.
- Work with Partner Marketing to create a public web presence that helps Business Development attract and sign new partners to the program.
Qualifications
You have:
- 4+ years of experience that shows a mix of project management, creative, and technical skills.
- Familiarity with tools like, Salesforce CRM and ServiceCloud, JIRA, and Iterable.
- Experience writing for external audiences, emulating style and structure.
- Experience in technical Partnerships.
- Understanding of technologies like APIs and SQL is a plus.
- A BA/BS or relevant experience.
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources