Payments Project Manager
- Tokyo, Japan
- Current Square Employee?: Apply via go/jobs with your Square email.
The Square Payments team enables Square to move money. From developing infrastructure to working with external partners, we find the best ways to move money across different networks and countries in a way that is cost-effective, available, scalable, secure, and forward-looking. We're looking for a Payments Project Manager to join Square Japan. You will join a team that supports one of Square's most important assets in delivering meaningful and unique value to our Sellers - our strategic operations and industry relationships with payment networks, bank acquirers and card issuers.
Reporting to the Manager, Payment Operations in Tokyo, you will help launch new functionality in Japan, adapting our money movement systems to changing industry requirements, and monitoring our systems for accuracy and efficiency. You will become an expert in the specifications and functionality of Japanese payments networks and work with the Japan Industry Relations Manager, and global Product and Engineering teams to ensure payments best practice is converted into code for Square's money movement systems.
- Attend meetings with external Japan payments partners alongside Square’s Industry Relations Manager and convert requirements into operational plans
Use your knowledge of Square’s payment products to turn industry changes and requirements into projects that maximise functionality and compliance and minimise costs
Work with the global and Japan Payments team to translate product functionality into the best set of payment capabilities
Work with our payment industry partners and suppliers on scoping and implementation for new features and systems
Design analysis and monitoring tools to ensure the messages Square sends on to payment networks are maximizing success and minimizing costs
Creatively identify new sources of data and intelligence that can allow Square to route payments optimally
Work with Partnerships, Product, Business, and Finance teams to develop Square’s global payments strategy
Bachelor's degree and demonstrated experience working in with Japan card processing and/or payments
The ability to work with Japan-based customers in Japanese (writing and phone), and global Square colleagues in English (reading, writing and video meetings)
Desire to manage the movement of billions of dollars in a small team
Ability to work with acquirers and industry regulators and stakeholders around the world
The ability to examine code, perform SQL analysis, and review payment network rules updates to extract key information
Experience working with and establishing streamlined processes around business operations and reporting
Experience working with important payments industry partners such as global card networks, acquirers, payment facilitators, or debit networks
Dexterity and appetite to interrogating new payment network rules, contract changes, and working with account managers at bank and network partners
Interest in changing the payments landscape in Japan and globally.
Experience working with global card brands (such as Visa, Mastercard, American Express, JCB, China UnionPay)
Detailed knowledge of e-money, QR codes, and mobile payment methods
Relevant experience with payment hardware and device certification
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources