Payments Project Manager

  • Tokyo, Japan
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square Payments team enables Square to move money. From developing infrastructure to working with external partners, we find the best ways to move money across different networks and countries in a way that is cost-effective, available, scalable, secure, and forward-looking. We're looking for a Payments Project Manager to join Square Japan. You will join a team that supports one of Square's most important assets in delivering meaningful and unique value to our Sellers - our strategic operations and industry relationships with payment networks, bank acquirers and card issuers.

Reporting to the Manager, Payment Operations in Tokyo, you will help launch new functionality in Japan, adapting our money movement systems to changing industry requirements, and monitoring our systems for accuracy and efficiency. You will become an expert in the specifications and functionality of Japanese payments networks and work with the Japan Industry Relations Manager, and global Product and Engineering teams to ensure payments best practice is converted into code for Square's money movement systems.

You will:

  • Attend meetings with external Japan payments partners alongside Square’s Industry Relations Manager and convert requirements into operational plans
  • Use your knowledge of Square’s payment products to turn industry changes and requirements into projects that maximise functionality and compliance and minimise costs

  • Work with the global and Japan Payments team to translate product functionality into the best set of payment capabilities

  • Work with our payment industry partners and suppliers on scoping and implementation for new features and systems

  • Design analysis and monitoring tools to ensure the messages Square sends on to   payment networks are maximizing success and minimizing costs

  • Creatively identify new sources of data and intelligence that can allow Square to route payments optimally

  • Work with Partnerships, Product, Business, and Finance teams to develop Square’s global payments strategy


You have:

  • Bachelor's degree and demonstrated experience working in with Japan card processing and/or payments

  • The ability to work with Japan-based customers in Japanese (writing and phone), and global Square colleagues in English (reading, writing and video meetings)

  • Desire to manage the movement of billions of dollars in a small team

  • Ability to work with acquirers and industry regulators and stakeholders around the world

  • The ability to examine code, perform SQL analysis, and review payment network rules updates to extract key information

  • Experience working with and establishing streamlined processes around business operations and reporting

  • Experience working with important payments industry partners such as global card networks, acquirers, payment facilitators, or debit networks

  • Dexterity and appetite to interrogating new payment network rules, contract changes, and working with account managers at bank and network partners

  • Interest in changing the payments landscape in Japan and globally.

 Even better:

  • Experience working with global card brands (such as Visa, Mastercard, American Express, JCB, China UnionPay) 

  • Detailed knowledge of e-money, QR codes, and mobile payment methods 

  • Relevant experience with payment hardware and device certification

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

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