International Payments Operations Manager

  • San Francisco, CA
  • Full-time
  • Alternate Location: New York, United States

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Payments team enables Square to move money. From developing infrastructure to working with external partners, we find the best ways to move money across different networks and countries in a way that is cost-effective, available, scalable, secure, and forward-looking.

As an International Payment Operations Manager, you will be responsible for diving into the specifications and functionality of the global payments networks and working with Relationship Managers, Product, and Engineering teams to convert best practices into the code for Square’s money movement systems. You will be deeply involved in launching new functionality and markets, adapting our money movement systems to changing industry requirements, and monitoring our systems for accuracy and efficiency.

You will:

  • Use your knowledge of Square’s payment stack to turn industry changes and mandates into scoped projects that maximize functionality and compliance while minimizing costs

  • Work with the rest of the Payments team to translate product functionality into the best set of payment network primitives

  • Work with our payment industry partners and suppliers on scoping and implementation for new features and systems

  • Creatively identify new sources of data and intelligence that can allow Square to route payments optimally

  • Work cross-functionally with our Partnerships, Product, Business, and Finance teams to develop Square’s global payments strategy

Qualifications

You have: 

  • BA/BS degree or equivalent, or 8+ years of experience working with card processing or payments at a high-growth tech company 

  • Ability to work collaboratively and cross-functionally between acquirers and industry regulators and communicate effectively with distributed stakeholders

  • The ability to straddle roles as a product manager, data analyst and relationship manager, equally willing to perform analysis and review payment network rules updates to extract key information

  • Experience working with and establishing streamlined processes around business operations and reporting

Even better:

  • 4+ years experience working with global card brands (such as Visa, Mastercard, American Express, Discover) or focused on acquiring relationships

  • Knowledge of international payments industry practices and regional payment schemes

  • Familiarity managing debit network brands (e.g. STAR, NYCE, Pulse, Accel, Shazam, etc.) across a complex acquiring environment

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources