Compliance Governance Program Manager - Third Parties

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time
  • Alternate Location: Oakland, United States
  • Position open to remote: Yes

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

You will support Square's Partner Risk and Compliance function and report to the Partner Risk and Compliance Lead. Partner Risk and Compliance oversees compliance programs and relationships with payment network partners, acquiring partners, and other third parties. You will work with your Lead to build the payment network compliance program and third-party compliance program. To do so, you will work with teams in product management, payment operations, and counsel to ensure that we meet our obligations regarding payment network and acquiring partner rules and terms of service. You will also work with partners in our vendor management program to ensure that we are taking the appropriate steps to understand and reduce compliance risk when working with third parties around the world.

You Will:

  • Oversee our ongoing payment network and acquiring partner compliance program.
  • Develop a program for compliance's review of third-party relationships.
  • Manage projects that span several departments, partners, and international regions.
  • Coordinate your activities with the other functions in Compliance Governance and our broader Compliance organization.
  • Research relevant laws, regulations, and payment network rules and work with Compliance Governance, Product Compliance Managers, Legal, and Payment Operations to provide guidance and interpretation.
  • Develop relationships with contacts at payment networks and acquiring partners.
  • Communicate complex legal and regulatory concepts in an audience-appropriate manner.
  • Provide advice for designing policies, programs, procedures, and other controls.
  • Contribute to special projects which improve our compliance program.


You Have:

  • 4-year undergraduate degree (Bachelor's Degree) or equivalent experience
  • 4+ years of experience in financial services or payments compliance risk management
  • Expertise in the following subject-matter areas: payment network rules (e.g. Visa, MasterCard), merchant acquiring, brand risk management, or vendor risk management
  • Experience developing compliance risk management programs
  • Project management experience
  • Ability to build relationships and credibility with business leads, external partners, and regulators through collaborative and independent programs

Even Better:

  • Relevant industry certifications (e.g. CAMS, CFE, PMP)
  • Experience with international payments compliance
  • Expertise in more than one of the subject-matter areas listed above
  • Familiarity with data analytics and visualization platforms (e.g. Looker, Tableau)

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources