Talent Operations Specialist, Talent Tools

  • San Francisco, CA
  • Employees can work remotely
  • Full-time
  • Alternate Location: New York, United States
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a Talent Operations Specialist to help provide support for multiple teams across Square's Talent organization. This is a great opportunity for someone who enjoys working in an all hands-on deck environment, can handle concurrent workstreams of different scope and timelines, enjoys working with people (within and outside of the company), and is passionate about finding ways to build remarkable solutions to support our growing Talent team.

You will:

  • Manage Talent's interview and hiring tools / systems for multiple operating units. This includes our ATS, CRM, and coding interview tools.

  • Create and enhance recruiting processes and partnerships

  • Partner with Talent Analytics to create custom reporting and dashboards to evaluate usage and ROI of our tools

  • Gain alignment from partners and Talent Leads on best path forward through presenting ideas clearly, guiding productive discussions and enabling stakeholders to express concerns and goals

  • Report to a Talent Operations Manager

Qualifications

You have:

  • Bachelor's Degree in Business, Human Resources, or related area, or equivalent work experience

  • Work experience in Recruiting Operations, specifically with modern, best-of-breed tools (ATS, LinkedIn Recruiter, Gem) in a high-growth company

  • A strong understanding of the recruiting lifecycle, processes, and how to best optimize for efficiency

  • Project management ability to plan, identify, and track progress, milestones, and deliverables

  • Experience using continuous improvement methodology

  • A solution-oriented mindset under pressure and in areas of ambiguity

  • Experience taking initiative with minimal guidance

  • Skills to influence and negotiate

  • A passion for learning and natural curiosity for finding creative solutions and ways to tweak and improve processes

  • Empathy for others and interest in understanding diverse perspectives

  • Fun! You are someone teammates can approach easily and you know how to have fun and celebrate success.

  • Respect for maintaining a high level of confidentiality

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources