Sales Productivity, Learning Generalist EMEA

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

In this new role, you will support current and new launch learning initiatives across EMEA for Square. Currently, we have an office in London and will be expanding our team into our Dublin office this year. This role will support three primary functions: 1) Onboarding new Squares using our existing onboarding program that combines a combination of virtual and self-paced learning; 2) Support, develop, and launch training for new product launches across your region; and 3) Localise and develop field enablement content for in-market audiences. This role reports to the central Sales Productivity and Enablement team leader in the US.

You will:

Be Responsible for:

Onboarding - Guide new sales hires at Square through their onboarding experience which ranges from 4-13 weeks. Your goal is to develop strong selling skills, deep product knowledge, and great process management for new hires from day one.
New Product Launch Training - Launch new product knowledge and training where appropriate. Coordinate new certification program launch and adoption by Sales across EMEA.
Content Localisation and Development - Create localised pitch decks, product one-pagers, competitor battle cards, testimonials, and value propositions for all Square products and verticals in your given market(s).
Focus on the Metrics - Be responsible for iterative improvements to the quality of training and content quarter over quarter, working closely with the central learning team to ensure best practices are applied around the world.

Qualifications

You Have:

3+ years in Learning Programs and Training in a high-growth environment. You have developed, run, and evaluated sales learning programs and understand what it takes to meet learning objectives and improve outcomes.
Sales Expertise - Proven success in a high-volume sales environment. Expert in Sales process, training, and coaching.
Relationship-focused - Highly proficient at building strong, lasting relationships with the Sales leadership team.
Project Management Skills - Proven track record of scoping and delivering projects on time and on budget.
FinTech, Financial Services, or SasS experience - You have driven results, coached, and/or trained in one of all of these sectors and understand the nuances of each.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources