Senior Content Strategist, Banking

  • New York, NY, USA
  • Employees can work remotely
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

***For consideration, please submit a link to your portfolio***

Square Capital is looking for a senior-level content strategist to join our team. You will have written at an agency or in-house for 8+ years. 

You know how to get people excited about Square Capital as a brand, and help them understand very simply and clearly how our products work. You know how to take complicated content and make it blissfully jargon free, warm, and approachable. You have experience working on brand, product, data-driven growth marketing, and go-to-market campaigns alike. 

You will be an integral part of the full-service Square Capital creative team, working with a range of disciplines including copy, design, web, research, and more. You’ll also partner with cross-functional teams, such as product, product marketing, and more. You thrive in a fast-paced, innovative environment and know how to take it all in stride — and maybe even with a sense of humor. 

YOU WILL:

  • Establish clear purpose, vision, and direction for content to support Capital's mission of unlocking access to credit for small businesses

  • Write impactful copy that drives action and performance 

  • Guide content strategy for lifecycle campaigns, experiments, and programs to ensure there’s consistency with every touchpoint

  • Harness research to inform solutions that balance audience needs with business goals

  • Collaborate with a group of designers, editors, producers, product managers, marketers

  • Adapt quickly to last-minute asks and changing timelines

  • Champion the Square Capital brand voice throughout all channels 

  • Help set standards and practices as the team scales 

  • Be a mentor figure to more junior content strategists 

Qualifications

YOU HAVE: 

  • B.S. or B.A. degree

  • 8+ years experience in a creative role

  • A portfolio, resume, cover letter 

  • Excellent writing and editing skills, with an exceptional eye for detail (and maybe a love for em dashes)

  • Ability to be deadline-driven with strong time management skills

  • An interest in working with data and performance-based marketing strategies to make smart, creative deliverables

  • Ability to be detailed in your execution but flexible in your approach

  • Ability to push a brand forward with fresh, evolving, creative ideas

 

BONUS POINTS

  • Storytelling and editorial experience 

  • Experience working with globalized content 

  • Knowledge of AP Style 

  • Copyediting experience

  • B2B experience

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources