Compliance Quality Control Analyst, Cash App

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 30 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system. 

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne.

Job Description

The Suspicious Activity Reporting team at Square monitors for potential money laundering, fraud, and other suspicious activity across Cash App. We are looking for a SAR Quality Control Analyst at Cash App to provide  constructive feedback on SAR investigations. You will help with assessing overall decision-making, provide constructive observations, and give valuable insight into trends and procedures, while highlighting opportunities for efficiency improvements.

You Will:

  • Report to our Suspicious Activity Reporting Lead

  • Learn and understand the end-to-end SAR investigation process

  • Sample multiple decisions arising from compliance-related alerts

  • Recognize patterns and evaluate data and metrics to make constructive observations to enhance training, procedures and consistency

  • Understand the regulatory landscape and compliance requirements; with emphasis on BSA/AML requirements

  • Develop and test new areas of sampling, then operationalize the process

  • Work in collaboration to provide regular feedback to individuals and their Leads, to develop guidance and training on observations


You Have:

  • Minimum 2+ years experience in AML or Financial Crimes Compliance

  • Minimum 2+ years experience in quality control role (design, implementation and operations)

  • Knowledge of Compliance team workstreams in order to assess decisions against procedures

  • Knowledge in AML transaction monitoring/suspicious activity reporting typologies

  • Familiarity with relevant AML laws and regulations and industry best practices

  • Passion for Square, and a strong interest in technology/knowledge of FinTech

  • Bachelor's degree or equivalent practical experience

Even Better:

  • 3+ years previous QC experience, specifically in compliance with a financial institution, audit/accounting firm, or payment-focused technology company

  • Project management experience

  • Experience managing vendor/outsourcing relationships and creating presentations/training materials for the staff

  • Experience with SQL, Looker, or similar business intelligence software/big data analytics platforms

  • Experience manipulating and presenting trends to management using large data-set

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources