Product Compliance Manager - Banking, Cash App

  • San Francisco, CA
  • Employees can work remotely
  • Full-time
  • Alternate Location: New York, United States

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 30 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system. Loved by customers and pop culture, we've consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world's relationship with money by making it universally accessible. We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, Oakland, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, Melbourne, London, Ireland, Spain and Lithuania.

Job Description

The Cash App product compliance team is looking for a Banking Product Compliance Manager to support the creativity of our banking products, by providing subject-matter expertise in industry best practices and the global regulatory landscape. You will utilize your knowledge of banking regulations (Wires/Swift, direct demand accounts, Reg E, Reg D, Reg CC, NACHA, Prepaid Cards and access rule, travel rule, etc), AML compliance and Sanction laws to establish regulatory go-to market strategies and global expansion planning for multiple banking product offerings. This person will also project manage and facilitate the product launch process with multiple compliance operational teams and establish applicable compliance metrics for the Payments products. You will report to the head of Product Compliance and will play a pivotal role in helping build compliant world class digital products and features.

You  will:

  • Support expansion of new banking product and feature launches

  • Establish and communicate product and compliance requirements that scale with product framework of our infrastructure, processes, policies, and timelines to partner teams

  • Participate in the review and negotiation of partner contracts to ensure consistency with existing processes or highlight changes needed to integrate for future growth plans

  • Determine compliance requirements for domestic and international markets

  • Advise Invest product team on Compliance operational process and regulatory requirements across multiple markets

  • Design go-to market strategies that comply with applicable regulatory obligations for all banking products and strategies

  • Determine key data and operational requirements of new product initiatives, by partnering with compliance operations, risk management, legal and customer success teams

  • Design and draft all relevant program documentation, content, and processes

  • Remain up-to-date on regulatory landscape and changes, best practices and industry developments

  • Identify applicable metrics, KPIs and KRIs for the leadership review

  • Participate in annual risk assessments and audits


You have:

  • 6+ years experience in regulatory compliance management, including AML and Sanctions

  • 5+ years experience in supervisory retail banking operations

  • 5+ years experience in banking regulatory rules and regulations

  • Extensive knowledge of various banking products, including domestic and global wires, savings accounts, direct demand accounts and correspondent banking

  • Project management experience

  • Legal background or JD

  • Experience with banking back-office operations

  • Experience drafting policies and procedures

  • Knowledge of payments and cryptocurrency is a plus

Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.