Head of EU Seller Communications

  • Dublin, Ireland
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square's Seller Communications team shares with the world how Square empowers entrepreneurs, business owners, and corporations with powerful and elegant tools to help them start, run, grow, and adapt their businesses. As part of Square's growing investment in global markets, we're looking for a Communications Lead to run communications in the EU for our Seller business. A core part of our global Seller Communications team, you will report to the Global Head of Seller Communications based in California. This position is based in our Dublin, Ireland office.

As Seller Communications Lead, you will oversee communications strategies as Square brings its ecosystem of products and services -- including payments technology, hardware, point of sale software, small business loans, eCommerce tools, and more -- to businesses across Europe.

You will:

  • Manage communications strategies to build Square brand awareness across Europe.
  • Build communications initiatives that build awareness of our products, showcase our customers, and highlight our technology.
  • Lead communications for new hardware, software, commerce, and banking product launches in Europe..
  • Develop reporter relationships across international, local, business, tech, and vertical publications.
  • Handle media briefings, spokespeople training, and prepare European Square sellers for media opportunities.
  • Create written materials, including press releases, data reports, briefing documents, communications plans and FAQs, blog posts, and other collateral.
  • Manage relationships with internal stakeholders, including Product teams, Corporate Communications, Marketing, Public Policy, Content & Digital, and Legal.
  • Advocate for Square and develop narratives to resonate with diverse audiences.
  • Be the on-the-record spokesperson and collaborate on rapid response issues.

Qualifications

You have:

  • Relevant leadership experience at either a PR agency, media organisation, or an in-house communications team.
  • Led communications initiatives or managed PR agencies across several European countries.
  • Experience leading a team and managing a variety of communications scenarios, especially product launches, campaigns, and new market launches.
  • Experience building a global communications strategy that uses company announcements, key spokespeople, and storytelling to create coverage and advance company narratives.
  • Media relations skills and examples of creating coverage and managing reactive issues with key national and international publications.
  • Affinity for building partnerships with key company partners, including senior leadership.
  • Business level fluency in (an) additional European language(s)
  • An appreciation of the Oxford comma.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
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