Product Compliance Manager - Network, Cash App

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 24 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system.

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible.

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne.

Interested in learning more?

Job Description

The Cash App product compliance team is looking for a Payments Product Compliance Manager to support the creativity of our Network product, by providing subject-matter expertise in industry best practices and the global regulatory landscape. This person will utilize their knowledge of various payment rules and regulations (peer to peer, money transmission, money service business, prepaid access, ACH, card networks, OCTs, etc.), AML compliance and sanction laws to establish regulatory go to market strategies and  influence expansion for new payments product launches. This person will also project manage and facilitate the product launch process with multiple compliance operational teams and establish applicable compliance metrics for the Payments products. This role will report to the Head of Product Compliance and will play a pivotal role in helping build compliant world class digital products and features.

You will:

  • Support expansion for new payments product launches by scoping, defining and communicating product and compliance requirements

  • Participate in the review and negotiation of partner contracts to ensure consistency with existing processes and systems or highlight changes needed to integrate for future growth plans

  • Determine compliance requirements for domestic and international markets

  • Advise Payments Product team on Compliance operational process and regulatory requirements across various markets

  • Design go-to market strategies that comply with applicable regulatory obligations for all Payments products, initiatives and strategies.

  • Determine key data and operational requirements of new product initiatives, including partnering with compliance operations, risk management, legal and customer success teams

  • Build a tactical road-map and set goals that align with strategic product roadmap

  • Design and draft all relevant program documentation, content, and processes

  • Remain up-to-date on regulatory landscape and changes, best practices and industry developments

  • Identify applicable metrics, KPIs and KRIs for the leadership review

  • Participate in annual risk assessments and audits

  • Communicate product status and initiatives to partners and senior leadership


You have:

  • 6+ years experience in regulatory compliance management, including AML and Sanctions

  • 5+ years experience in applicable payments, card networks, and money transmission rules and regulations

  • Project management experience

  • Experience with payments and treasury operations

  • Experience drafting policies and procedures

  • PSD2 secure knowledge

  • Legal background or JD

  • Knowledge of Global AML compliance and Banking regulations

  • Knowledge of cryptocurrency payments is a plus

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
Privacy Policy