Security Incident Response Engineer

  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square Security team works with other teams at Square to build world-class products for both customers and employees. Our ultimate goal is to ensure that every experience with Square is simple, secure, and safe.

Square’s Detection and Response Team (DART) has two distinct teams; Security Engineering (SecEng) and the Computer Security Incident Response Team (CSIRT). CSIRT consists of three mutually supportive functions to focus its work: Monitoring & Triage, Incident Response (IR), and Signals Development/Threat Intelligence. We enumerate, detect, investigate, and coordinate the response to information security threats to Square through security threat research and intelligent analysis, understanding adversaries’ tools and techniques, proactive threat hunting, vigilant monitoring, and efficient incident response handling. In order to support the company's incredible growth, we’re growing our incident response team. You will report to the Engineering Manager as part of the DART - CSIRT team. 

As a Security Incident Response Engineer you will:

  • Lead the response to critical incidents, threats, vulnerabilities and bring these issues to resolution coordinating cross-functional teams. 
  • Demonstrate strong composure while running cases with a balance of urgency and intensity, as well as focus.
  • Actively monitor, analyze and correlate activity, evaluate security events, perform research and provide in-depth incident analysis.
  • Improve and automate internal capabilities for identifying, investigating, and responding to security events.
  • Contribute to the creation and/or refinement of runbooks.
  • Lead and participate in IR tabletop exercise to validate existing processes and procedures and to document lessons learned.
  • Develop and adjust automations, scripts, and security tool configurations to drive efficiencies and enhance investigations. .
  • Hunt for malicious activity and provide a feedback loop to signal development/threat intelligence.
  • Keep key stakeholders (both technical and non-technical) informed on details in a clear and concise manner, both written and verbally.
  • Create postmortem write-ups and lead postmortem discussions.
  • Be part of an on-call rotation.

Qualifications

You have:

  • 5+ years of experience with incident response and forensics tools.
  • Strong security knowledge in at least one of the following domains: AWS, Google Cloud Platform, Linux, macOS.
  • Prior experience (1-2 years) with malware analysis, host/network-based forensics, memory forensics, and/or network traffic analysis.
  • Prior experience using the MITRE ATT&CK framework to improve security incident detection and response.
  • Scripting experience (i.e. Ruby, Python, shell scripting) preferred.
  • Experience with open-source forensics tools like OSquery
  • Empathy, patience, a desire to learn, and help your teammates grow.
  • Excellent written and verbal communication skills, including the ability to communicate technical concepts clearly and effectively.
  • Ability to operate independently and in a team environment in a geographically dispersed team.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
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