Product Manager, Tax, Cash App

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.
  • Alternate Location: New York, United States

Company Description

Cash App has become the fastest growing finance brand on the planet and is redefining the world’s relationship with money by making it more relatable, instantly available, and universally accessible for everyone.

We initially launched Cash App to offer instant, simple & free peer-to-peer payments. But over the past few years, we’ve meaningfully expanded the set of financial services provided to customers. Cash App now offers not only P2P, but also a free debit card, instant spending rewards (Boosts), a free bank account, fractional stock investing, and the easiest platform in the world to buy, sell, and move Bitcoin. 

Overall, we’re working hard to bring about a better way to send, spend, save & invest for everyone.

Our message and our product resonates deeply with customers. In June 2020 alone we saw more than 30M unique monthly transacting users. We’re consistently a top 10 app overal, have held the number one finance spot in the US App Store for the past three years and are a top 10 finance app in the UK. We see more engagement on social media in a given day than most brands see in a year. Moreover, we’re building an ecosystem that redefines the world’s relationship with money and offers hope beyond the traditional, broken financial system.

Cash App seeks to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world with major hubs in San Francisco, New York, St. Louis, Portland, Toronto, Kitchener-Waterloo, Sydney, and Melbourne.

Job Description

As growth continues to accelerate and Cash App continues to enter new financial services, we’re looking for incredible people to help lead product development. Tax is the newest product vertical at Cash App, and we’re gearing up to bring free tax filing to tens of millions of customers. We fundamentally believe that tax filing should be free, simple, and fast - no matter your tax situation. 

As a PM on the Tax Team, you’ll help reimagine the future of tax filing, while driving multiple work streams that are critical to our success. You will be responsible for defining what the tax filing experience should look like for Cash App customers, and then work across disciplines to build your vision. This is a unique opportunity to join at the ground level, and immediately steer innovation at scale.

To accomplish your goals, you’ll work directly with your product development team as well as cross-functionally with colleagues in Operations, Marketing, Brand, Business, Legal, Compliance, Support, and other Product areas. You’ll partner closely with our executive leadership team and business leaders to deliver on your goals. If you're looking to have massive impact and scope while driving strategy forward, you’ll find this role compelling, challenging, and rewarding.

You will:

  • Drive the strategy, tactics, and delivery timelines for your product area

  • Develop innovative, industry-leading features and products that uniquely serve Cash App’s customers - differentiating via design and creativity

  • Identify opportunities and scope/research them to build a perspective on what we should be building

  • Inspire your cross-functional peers in an effort to build strong partnerships in delivering excellent products and services

  • Influence key stakeholders throughout Cash App and Square overall to align resources and prioritization

Qualifications

You have:

  • 8+ years of product management or equivalent experience

  • Experience driving complex, cross-functional product initiatives in a successful way 

  • A humble and scrappy get-it-done mindset; you’re resourceful and in your element going from 0 to 1

  • Strong customer empathy and experience shaping product direction and execution based on customer needs

  • A hunger to tackle complicated and impactful product & business problems

  • Strong strategic thinking, problem solving, and logical structuring abilities

  • Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction

  • Excellent verbal and written communication skills

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Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.

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