Product Manager, Underwriting (Capital)

  • San Francisco, CA
  • Employees can work remotely
  • Full-time
  • Alternate Location: New York, United States
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square Capital has revolutionized the way businesses and consumers obtain the funding needed to achieve their goals. Unlike traditional business financing products, Square Capital offers are extended to pre-qualified sellers with no application process, their funds are deposited as soon as the next business day, and repayment happens as a fixed percentage of daily card sales.

As the Underwriting Product Manager for Square Capital, you will oversee the vision, roadmap, and execution of the models, services and infrastructure that powers the offer generation for all of Capital's products. Partnering closely with Engineering and Data Science, you will build a platform that enables products to use data integrations, which allow rapid iteration of product risk models and support compliance with regulatory requirements around underwriting policies and decisions. You will own prioritization of the roadmap, decide when to build new underwriting capabilities, and support the launch of all Capital products.

You Will:

  • Partner with Data Science and other product team members to determine a clear underwriting vision based on our customers' problems.
  • Intimately learn and understand the technical details of our underwriting capabilities and systems to become not only an expert in them, but also understand the underlying data sources and how product and data science teams use them to build on our growth and risk goals.
  • Lead all ongoing and quarterly roadmap planning based on the annual plan. Manage an intake processes form a broad team, to ensure we are supporting our product and data science teams' need to build and iterate quickly.
  • Establish and document clear requirements, most of which will be influenced by the needs of the product teams, for the underwriting team's prioritized plans.
  • Oversee the success of the team's projects - manage project timelines, achieve outcomes with your engineering and data science partners . You will also work with vendors for data integrations and ongoing maintenance of data sources.
  • Over time, develop your perspective on additional data sources and data trends that may solve our product and data science teams' problems.

Qualifications

  • 5+ year(s) of experience and at least 2-3 of that as a product manager - preference for PMs with past underwriting or risk experience
  • Collaboration - this is a cross-functional role and you need to be aligned with your engineering/data science partners as architectural and prioritization decisions are made
  • Backbone - you understand the needs of different teams, drive clarity in decision making, and can tailor your communications
  • Strong interest in technical challenges, including a desire to poke around in the code for your learning, and working on a broader platform team that is building tools and services for our customers
  • Experience in lending or financial services / technology

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources