Data Analyst, Lifecycle
- San Francisco, CA, USA
- Employees can work remotely
- Alternate Location: Los Angeles, United States
As a Data Analyst supporting the Lifecycle team, you will own measurement projects that directly contribute to Square’s growth, and closely inform investment within key touch points in our customers’ journeys. You will be uniquely positioned at the center of several platform teams’ data, working with embedded product data scientists, business intelligence, and leadership to define cross-platform metrics, build out core reporting, and help teams interpret performance.
In this role, you will leverage skills in data engineering, analytics, visualization, and business intelligence to help Square maintain and develop data-driven evaluation of the customer funnel. Examples include building out reporting for a monthly business review on Lifecycle work, or partnering with the Foundational teams to help define platform ‘adoption’.
Develop tools and reports using our data tech stack to empower self-service data access and augment intelligence.
Develop, deploy and maintain ETL jobs collating and synthesizing Lifecycle data.
Deeply understand Square’s customer funnel and product discovery experience.
Dig into emerging trends, synthesize and communicate findings to high-level stakeholders and executives in verbal, visual, and written formats.
Partner with product analytics & data science to refine cross-platform KPIs. Partner with product and engineering leadership to define key performance indicators for platforms without dedicated analytics & data science support.
Own metrics for monthly Business Reviews.
3+ years of analytical experience in business operations, analytics, business intelligence, or consulting
Strong written and verbal communication skills and ability to build strong relationships and influence across the organization
Strong business intuition and ability to understand complex business systems
Strong technical skill in SQL, data engineering, and data analysis
Strong experience with data visualization in Looker, Tableau, or equivalent business intelligence tool
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources