Sales Development Manager

  • Melbourne, Australia
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square Australia Sales team is looking for a Manager, Business Development Representatives to join our growing team in Melbourne. An experienced people manager with sales experience (specifically new business lead generation), you will lead a team of outbound lead generating Business Development Representatives and inbound Sales Development Representatives to deliver repeatable and profitable pipeline and develop your team into future Account Executives at Square. Your success will be measured by profit pipeline sourced and closed, and you will monitor and coach daily activity inputs (calls and emails), and work with Square Australia Sales leaders to ensure upmarket opportunities are closing. 

You will build a successful team that generates success for our sellers and Square and use insights and deep Square product knowledge to educate and support your team members, understanding how our ecosystem of products can fit different types of businesses. Your team will work with Square sellers of all sizes, from small family run businesses to larger strategic partnerships. You will also be a brand ambassador for Square Australia and help find opportunities for Square to help Australian businesses grow. You will report to the Head of Sales Australia, and can be based anywhere on the east of Australia, in our Melbourne office or work from home.

You will:

  • Plan, organise, and manage lead generating BDRs and SDRs (>10) in Australia

  • Grow your team into high performing seller centric BDRs and SDRs, including coaching, hiring and training new team members

  • Develop creative ways to motivate your team to exceed targets 

  • Ensure your team’s achievement of goals and work with Sales leadership on goal setting

  • Conduct weekly pipeline review and forecast meetings with team members

  • Use metrics to manage the team and individuals, tracking and sharing results with the Head of Sales Australia

  • Support direct reports by participating in outbound calls and shadowing, weekly 1:1s and attending prospect meetings

  • Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian customers across different verticals to further grow their businesses

  • Represent Square and our product ecosystem in the Australian market

  • Keep up-to-date with the latest business, industry and product trends

  • Maintain current understanding of Australian and global Square sales processes

  • Maintain accurate sales data and documentation by using tools including Salesforce

  • Lead strategic projects to increase profit contribution

  • Become an integral part of Sales Leadership at Square

Qualifications

You have:

  • Passion for helping businesses of all sizes start, run and grow

  • Sales experience (specifically lead generation) in a metrics-driven, high-growth sales organisation with quarterly goals

  • People management experience, with experience hiring and developing team members 

  • BA/BS Degree or equivalent experience

  • Passion for technology and the industry Square operates in 

  • Experience creatively identifying business opportunities with new ideas and concepts and reading prospective buyers

  • The ability to gather support from internal experts and external partners to position Square in the market

  • Genuine curiosity about people and business, and the ability to inspire passion in others

  • An interest in implementing feedback, and improving sales processes

Optional

  • Experience in high transaction volume SaaS application or financial services sales 

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

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