Compliance Specialist
- Full-time
Company Description
Job Description
We started with a simple idea that everyone should be able to accept debit and credit cards and we've been rethinking buying and selling ever since. For sellers, were creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, were making it faster to order from the businesses you love and more fun to pay your friends back. Buying and selling sound like simple things, and it should be. Somewhere along the way, they got complicated. We're working to make commerce easy for everyone.
Your mission is to support daily operations associated with regulatory, payment network, and partnership requirements. The team engages in monitoring for money laundering activity along with ensuring the safety and soundness of the Square system, and maintain a healthy, compliant user base. You will report to our Compliance team and run operations. You will conduct sanction listing reviews, fraud reporting, and manage relationships with teams across Square and our law enforcement agencies.
You will:
- Conduct due diligence reviews on Square merchant and customer accounts as part of Square's KYC policy
- Monitor and act upon compliance-related alerts
- Investigate and report suspicious activity in accordance to regulatory requirements
- Ensure all daily operation deliverables are met within established Service level agreements (SLAs)
- Work with team to develop best practice and increase operational efficiency
- Communicate with Square customers by email, CRM and telephone on compliance-related matters
- Work with Support, Risk, and other operations teams within Square
Qualifications
You have:
- 2 or more years in an operations role with a financial service firm in the Compliance field
- Experience in an account analysis or research role
- Experience dealing with possible bad actors with a detective-like mentality
- Previous CRM experience in a customer-facing role
- Experience working with internal teams across the organization
Additional Information
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.