People Operations Analyst

  • Oakland, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square is looking for a People Operations Analyst on our team to help support and help us leapfrog ahead of Square's growth. With a hunger for systemic process improvement, you will establish robust data hygiene measures, scalable solutions for mass data changes, and proactive business processes.You will report to the People Operations Manager.


You Will:

  • Coordinate the People team elements for mergers and acquisitions, including domestic and international deals, partnering with specialists, and the Corporate Development team throughout the deal.
  • Work with local and internal payroll and benefit teams to ensure the appropriate information is collected and processed in order for Payroll to complete the process.
  • Identify trends through data, conduct analyses, and propose and implement systematic operational solutions across multiple People data-related matters and processes (i.e., process improvement)
  • Work with global teams across varying time zones across our APAC, EMEA and American markets.
  • Respond to employee queries from employees globally on People (HR) matters
  • Respond to data requests and audits.

You Have:

  • BA/BS degree or 5+ years of HR experience with operational, project management, or program management activities
  • Workday operational experience, including report writing
  • Used to G Suite, Slack or other convenient technologies for workplaces
  • Strong analytical and problem-solving skills, with experience implementing processes that scale
  • Manage multiple ongoing projects
  • The ability to remain composed with a high volume of activities
  • Ethics around confidentiality and sensitive information
  • An ability to build partnerships and establish rapport and credibility at all levels
  • The instinct to create personal and professional stretch goals and meet them
  • Work with colleagues around the world

Additional skills (considered a major plus):

  • Workday implementation / consulting experience
  • Working knowledge of Java language to create Google Apps Scripts

Your skills:

  • Bias for logical action - You have an urgency to improve systematic change through a data-driven lens without compromising quality.
  • Empathy - You always want to understand someone's struggle.
  • Hyper-organized - You know how to keep track of multiple projects.
  • Attention to detail - You look at the finer details.
  • Understanding of cultural differences, or change of organization dynamics

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
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