Fraud Specialist, Verse

  • Barcelona, Spain
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Verse is a financial brand within the ecosystem of Square, located in Barcelona. Our goal is to take the friction out of spending and sharing money through peer-to-peer transactions. Our digital wallet allows you to share payments instantly, safely, and free of charge in select European countries.

We are collaborating closely with the Cash App organization to build a product that refines the world’s relationship with money by making it universally accessible. This partnership will  enhance support and continued investment in our company’s growth across the European Union. 

We want to hire the best talent to join our team in Spain. Interested in learning more?

Job Description

As a Fraud Specialist you will lead fraud prevention efforts to ensure that all types of fraud, such as Payment Fraud or Marketing Fraud, are within acceptable limits while still allowing us to grow and meet our strategic objectives. You will be part of the Operations team, but will partner and work with other departments within the organization such as Product, Engineering, Finance and Customer Support.

You will:

  • Be the fraud champion within Verse; take ownership of, manage and evolve the Fraud Management Program

  • Manage fraud detection tools and processes and propose solutions to mitigate fraud

  • Analyze trends to identify and manage potential fraud within an acceptable rate

  • Create and manage rules to analyze fraud patterns

  • Assist with the enhancement of our Machine Learning models to prevent fraud

  • Serve as an escalation point on fraud related issues to our User Happiness team

Qualifications

  • Demonstrated knowledge and experience in Payment Fraud, Marketing Fraud and Risk Management

  • Ability to conceptualize, develop, and implement process improvements

  • Flexibility to adapt and able to manage multiple assignments while working independently

  • The ability to answer unstructured business questions and work independently to drive projects and analytical tasks to conclusion

  • Excellent analytical and problem-solving skills, excellent spreadsheet and word processing experience; 

  • Strong organizational, problem-solving, time-management, and self-starter skills required

  • Up to date with latest fraud trends

  • Active participation in fraud forums and conferences

  • Demonstrable experience querying and manipulating data through SQL 

  • Experience with designing and creating data visualizations (e.g. Tableau, Looker)

  • Experience using statistics to solve complex business problems

Additional Information

Verse treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, political ideas, ethnicity, origin, gender, sexual orientation, age, marital status, social status, union states, kinship status, disability status, or any other characteristic protected by applicable law. 

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines and applicable regulations.

Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@squareup.com. We will treat your request and information as confidentially as possible in accordance with our privacy policies and applicable requirements. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.