Software Engineering Manager, Customer Data Platform
- Seattle, WA
- Employees can work remotely
- Alternate Location: San Francisco, United States
Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.
As an Engineering Manager you will lead the build out of Square’s Customer Data Platform technologies to improve customer data capabilities that power our growth and go-to-market strategies. The Seller Automation team enables and measures the unified customer journey, intelligently guiding customers through our ecosystem of products with personalized, relevant experiences.
Be the expert in engineering data problems, understand our data landscape and how to optimize it, design incentives for adoption of the customer data platform and guide the development of remarkable use cases based on the platform.
Guide the long-term thinking and progress in an ambiguous and rapidly changing space
Collaborate with Design, Product, Senior Leadership and your peers to develop roadmap and “go-to-market” strategy.
Build an outstanding team by hiring, coaching and developing engineers, fostering pragmatic engineering decision-making, and applying your technical expertise to constantly improve
Work with and through others to magnify your team’s impact - set vision, mission and strategy
Develop efficient processes, ensuring the engineering team is operating with high velocity, accountability, ownership
Work with the team to define the roadmap and maintain consistency with organizational goals.
Ensure architecture and design are properly evaluated for important projects.
Participate in code and design reviews to maintain our high development standards
5+ years of relevant industry or equivalent experience
Demonstrated success leading large strategic complex areas that have clear impact to business objectives.
Experience managing multiple teams or track record of delivering projects with company level impact and priority
Natural curiosity and persistence
Experience with and passion for the creation of inclusive work environments
Ability to set team vision and strategic direction
Demonstrated experience working collaboratively in cross-functional teams
Bachelor's Degree in Computer Science or equivalent practical experience
Experience with advertising and/or marketing automation.
Comfortable with making UI/UX decisions
Experience with AWS, GCP, microservices, Ruby, Go, Java
Startup experience: technical founder/co-founder, growth roles
Technologies we use and teach:
Go, Ruby, Java, React
HTTP, JSON, gRPC, Protocol Buffers
OkHttp, Jetty, JUnit, Guice
Hibernate, MySQL, DynamoDB
Kafka, events, microservices
DataDog, Prometheus, SignalFx
At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Flexible time off
- Learning and Development resources