Software Engineering Manager, Customer Data Platform

  • Seattle, WA
  • Employees can work remotely
  • Full-time
  • Alternate Location: San Francisco, United States

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As an Engineering Manager you will lead the build out of Square’s Customer Data Platform technologies to improve customer data capabilities that power our growth and go-to-market strategies. The Seller Automation team enables and measures the unified customer journey, intelligently guiding customers through our ecosystem of products with personalized, relevant experiences. 

You will:

  • Be the expert in engineering data problems, understand our data landscape and how to optimize it, design incentives for adoption of the customer data platform and guide the development of remarkable use cases based on the platform.

  • Guide the long-term thinking and progress in an ambiguous and rapidly changing space

  • Collaborate with Design, Product, Senior Leadership and your peers to develop roadmap and “go-to-market” strategy.

  • Build an outstanding team by hiring, coaching and developing engineers, fostering pragmatic engineering decision-making, and applying your technical expertise to constantly improve

  • Work with and through others to magnify your team’s impact - set vision, mission and strategy

  • Develop efficient processes, ensuring the engineering team is operating with high velocity, accountability, ownership

  • Work with the team to define the roadmap and maintain consistency with organizational goals.

  • Ensure architecture and design are properly evaluated for important projects.

  • Participate in code and design reviews to maintain our high development standards


You have:

  • 5+ years of relevant industry or equivalent experience

  • Demonstrated success leading large strategic complex areas that have clear impact to business objectives.

  • Experience managing multiple teams or track record of delivering projects with company level impact and priority

  • Natural curiosity and persistence

  • Experience with and passion for the creation of inclusive work environments 

  • Ability to set team vision and strategic direction

  • Demonstrated experience working collaboratively in cross-functional teams

  • Bachelor's Degree in Computer Science or equivalent practical experience

Even better:

  • Experience with advertising and/or marketing automation.  

  • Comfortable with making UI/UX decisions 

  • Experience with AWS, GCP, microservices, Ruby, Go, Java

  • Startup experience: technical founder/co-founder, growth roles

Technologies we use and teach:

  • Go, Ruby, Java, React

  • AWS, GCP

  • HTTP, JSON, gRPC, Protocol Buffers

  • OkHttp, Jetty, JUnit, Guice

  • Hibernate, MySQL, DynamoDB

  • Kafka, events, microservices

  • DataDog, Prometheus, SignalFx

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes: 

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources