IT Logistics Specialist

  • Oakland, CA
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square is looking for an IT Logistics Coordinator who possesses strong analytical skills, business acumen and a capacity to dive deep to solve problems. Experience partnering with cross-functional teams is a must. The candidate must be a self-starter and be able to execute at both a tactical and strategic level with a strong attention to detail. 

You will:

  • Manage and maintain with 100% accuracy global assets managed in Square’s asset management tool.
  • Analyze, review and investigate inaccurate and/or missing information in the asset tool.  
  • Reconcile, find root cause, update and revise SOP and retrain as needed.
  • Provide timely and accurate data verifications in both ticket, report format, and in the asset inventory to assure asset records are correct and readily available for support staff, including serial numbers, asset tags, model & specifications, end user assignments, and lifecycle dates.
  • Create and manage the master catalog, part numbers and bill of materials.
  • Create, revise and review standard operating procedures (“SOP”) for Asset Management Lifecycle
  • Train IT Logistics personnel on the SOPs and audit.
  • Oversee IT stockrooms globally
  • Serve as the point of contact for IT escalations for the full life cycle of hardware and services at IT (request, deployment, procurement, receiving, asset verifications, lifecycle tracking, decom, elimination)

Qualifications

You Have:

  • AA Degree 
  • Are organized, analytical and thorough
  • Excel at documenting issue, providing updates to management, the team and users
  • Understand how to maintain an asset database
  • Experienced in the IT Business space and understand how to work with a global team
  • Experienced mentoring people
  • Experienced working with technical and non-technical team members.
  • Have a passion for pushing boundaries and questioning the status quo
  • Excel or Tableau (Power User)
  • Analytical Skills
  • Google Docs
  • Excellent Writing Skills
  • Excellent Time Management Skills
  • Oomitza or Other Asset Management Tool

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources