Global Ad Operations Specialist

  • Cincinnati, OH, USA
  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As the Global Marketing Ad Ops Campaign Manager you will work closely with our Global Marketing teams in the US, UK, JP, AU and CA to ensure the technical execution of digital media campaigns -- including creative asset checks, trafficking (through DCM), and proper tagging implementation. This is to be done while managing relationships with our agency and vendors to achieve accurate and timely launches of marketing campaigns. The Ad Operations Manager will also aid in the maintenance and upkeep of campaigns and reporting while ensuring data integrity with partner and internal sources.

You Will: 

  • Work with global channel leads to create, execute and manage Display media trafficking for Performance campaigns in Campaign Manager 360; ensure campaigns are configured and accomplished in a timely manner
  • Set up global standardizations for campaign configurations and connecting media placements to creative units within ad serving platform (Google Campaign Manager 360) and ensuring spend reporting aligns with internal reporting parameters using cookie tracking
  • Work with Ad Ops, Tech to instrument appropriate partner pixels in Google Tag Manager for new tracking requirements and troubleshoot technical issues and inquiries between internal and external (media agencies, vendors, publishers) partner data
  • Work with our teams (creative, media, analytics) and external partners (agencies, publishers, ad tech vendors, etc.) to identify and develop best practices and ensure quality in all operational logistics
  • Be an agency liaison with external partners regarding campaign tags, data tracking (pre, mid, post), placement scheduling, implementation, troubleshooting, and reporting
  • Identify issues leading up to a launch and during a live campaign that would prevent hitting KPI's and performance benchmarks
  • Test and perform quality assurance on ad tags and creatives to ensure specifications are met ahead of a campaign launch
  • Ensure data integrity between third-partner pixel data and internal data--troubleshoot, analyze data discrepancies using SQL for analysis
  • Troubleshoot pixels/tags, creative, and 3rd party vendors to ensure proper campaign execution
  • Make necessary optimizations to placements, tags, creatives and/or 3rd party technologies to ensure expected delivery

Qualifications

You Have:

  • 4+ years' experience in digital ad operations at a publisher, an ad tech company, ad agency or ad network
  • Have an advanced knowledge of Google Analytics, Google Tag Manager, Google Campaign Manager and ad operations across major ad platforms (Google, Facebook, LinkedIn, etc.)
  • Strong analytical skills and ability to articulate key insight
  • Well-organized, detail-oriented, with firm follow-through skills
  • High degree of initiative and productivity
  • Ability to collaborate well with teams, proactively manage multiple tasks/projects, and prioritize responsibilities under aggressive timelines
  • Strong critical thinking and problem-solving skills involving technology
  • Results orientations with strong independent and team project management and time management skills
  • Solid written and verbal communication skill with ability to communicate/translate complex concepts to non-technical audience

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources