Social Media Manager

  • Melbourne, Australia
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The global Square Marketing team helps businesses learn about Square and engage with our ecosystem of products and services. Square is looking for a social media marketer to join our Australian team. This is a multifaceted role with scope to grow. You will become Square's voice on social media — elevating the brand and telling our story in a way that is meaningful and engaging. You'll manage concepting, production and writing of all social media content and creative and become a trusted voice for our community of sellers across Australia.

Under your leadership our channels will become a destination for our community to engage and interact with Square — and have fun along the way. You will be a social native accomplished in bringing ideas, campaigns and moments to life on digital channels, and you'll have an eye for great copy and be comfortable taking creative concepts and tailoring them for social. You will report to the Brand Manager (based in Melbourne) and the role can be located anywhere on the east coast of Australia, and work from home or our Melbourne office.

You will:

  • Be @SquareAU on social media—Instagram, Twitter, Facebook, and YouTube, plus any emerging channels

  • Improve the social media experience for our followers while considering new ways to foster Square's online growth

  • Work with the wider brand team to bring our 'Above The Line' campaigns and creative to life across our social channels

  • Develop a social media strategy and calendar in collaboration with cross-functional teams

  • Develop and scale our influencer marketing strategy, including identifying 'hero' sellers to feature in our work and partner with on campaigns

  • Monitor and research industry developments, creative trends, and culturally relevant moments to push forward our social media efforts with speed and efficiency

  • Grow our community and engage with Square sellers on these channels

  • Report analytics, helping drive quarterly goals and grow channel benchmarks

  • Help oversee Square's Australian editorial content strategy, including blog and other owned marketing channels

  • Work with the SEO team to identify new opportunities to grow the organic search channel

  • Develop case studies featuring influential businesses for marketing and sales enablement.

Qualifications

You have: 

  • Experience managing social media channels for an innovative brand

  • Experience managing creative development of photographic and video assets, including on-location experience

  • A love of writing and detailed content production, down to the last character, image crop, and line break

  • Your finger on the pulse of social trends and culture, knowing how and when to translate them into brand tactics whilst maintaining brand integrity

  • Experience working with creatives, analysts and product managers

Even Better:

  • Experience in editorial, content marketing and copywriting (long and short format)

  • Working knowledge of SEO and content marketing best practices

  • Experience working in a global organisation; technology, B2B or e-Commerce

  • Experience with crisis communications

  • Experience building communities at scale

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Videos To Watch