Executive Assistant to COO, TIDAL

  • New York, NY
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

TIDAL is looking for a dynamic and creative individual to join the Executive Operations team, helping our top executives and supporting their teams. Our Executive Assistants are the strategic partners who hold everything together - from calendaring and travel, to reporting processes and team support, you will participate in confidential efforts to support Square's programs. The Square Executive Operations Team is a centralized organization where our EAs report into EA Managers. We are looking for an EA who has a natural passion for learning and people development, enjoys taking on new tasks and projects, and who excels at being mindful of strong communication and details in an energetic, fast-paced and human-centric environment.

You Will:

  • Be a strategic partner and collaborator to a busy executive 

  • Maintain sensitive and complex calendars, requiring coordination with executives, partners, and EAs. Provide supplementary on-the-ground coordination for the executives’ daily operations

  • Support executive’s daily administrative operations such as note taking, data and prep material collection, expense management, procurement processing, and document handling

  • Coordinate with offices of external executives and senior leaders from several industries including music, technology, telecommunications and retail

  • Balance multiple priorities, proactively identifying gaps and taking ownership of projects; help compile and prepare material and agendas for team meetings, such as all-hands presentations and events .

  • Intricate travel booking - search, price and book complex, high volume travel arrangements while coordinating internally and externally with many stakeholders 

  • Build relationships across the Executive Operations team and commit to company culture and goals, using the team’s knowledge and network to build processes and drive results


You Have:

  • 7+ years of relevant experience

  • Proficiency using Google Suite and Apple products

  • Strong communication skills, ability to connect distributed teams in a remote environment, and act as an effective extension of the COO and broader Executive Ops team

  • A proactive mindset - you aren’t timid about responding to and handling sensitive and complex situations 

  • Extraordinary organizational skills, and a background in managing multiple teams across multiple geographic locations and time zones, in a remote working environment

  • Passion for the music business and in particular DSPs is a plus

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources