Product Manager - Risk

  • Dublin, Ireland
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Seller Risk team works to protect our customers and Square from financial risk coming from Fraud, Payment Disputes, and Credit. We keep our customers safe while $25B+ flows through Square annually, and we allow the entire company to take risks and grow. We take pride in our work and our mission to protect Square, protect our customers, and make a complicated and sometimes painful process understandable to all. 

 

We’re looking for an experienced Product Manager to expand our Risk team’s global presence and help build our very first sprint team in Dublin, Ireland. You will work with a team to detect and prevent fraudsters from exploiting Square’s Banking systems, and to advocate for legitimate customers that get caught in Square’s fraud detection net. You understand your customer’s needs and create their Jobs To Be Done, which flows into the mission statement of your product and the requirements of how your team accomplishes  system, process, and product improvements to fulfill them. You’d work closely with our engineering team and our Risk Operations and Policy team here in Dublin, along with key stakeholders across the U.S. 

 

You will:

  • Define and develop a vision and yearly strategy for Banking, Issuing & Payroll Risk in collaboration with partner Product teams,  Engineering, Design, Analytics, Policy, and Operations partner teams across the company. 

  • Deliver remarkable products and features that ensure optimal experiences for merchants while protecting Square against financial loss.

  • Address challenging prioritization questions through data-driven approaches that put your customer first. 

  • Establish your product roadmap and lead your cross functional to completion within target range.

  • Represent your team, your team’s goals, and your team’s strategy to meet those objectives with multiple partners, Risk leadership, and senior company leaders.

Qualifications

You have:

  • 5+ years of product management experience.

  • Experience building consensus and working with diverse partners across a product ecosystem

  • Vision: You’ve formed, gained and supported essential strategies shaping the direction of your product

  • Results: You’re excellent tactically, with experience shipping elegant products at scale.

  • Customer empathy: Experience shaping product direction and execution based on customer needs.

  • Developed industry-leading products that have solved complex problems for their customers.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources
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