Office Experience Operations Lead, Cash App

  • Atlanta, GA
  • Full-time
  • Alternate Location: Atlanta, United States

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at to learn more!

Job Description

We are seeking an experienced workplace professional to build and lead the Experience team and programs for our growing portfolio of Cash offices around the globe. You will create spaces and programs that inspire our employees and visitors by showcasing our product and brand. You are creative and have a keen ability to design and build purpose driven programs. You take pride in making all of our spaces both beautiful and functional, and know how important even the tiniest details are to making an environment great.

You Will:

  • Build and develop a Workplace team to make our Cash offices best in class

  • Develop and protect Cash office identity by building and implementing unique programs and designing spaces that highlight our product and brand

  • Manage the Design & Construction process of our new office builds as well as oversee the ongoing facilities management of our existing locations

  • Design, implement, and manage perks that are representative of our team’s culture

  • Lead ongoing projects that build and evolve the culture of our team

  • Build and manage workplace budgets and operational processes for the Cash office portfolio

  • Continue to build an engaging culture and program for our employees


You Have:

  • Bachelor’s degree preferred

  • 5+ years of building and managing dynamic teams

  • Strong leadership profile, ability to identify concerns, provide appropriate solutions

  • Ability to work independently as well as lead and motivate cross-functionally towards project goals

  • Comfortable dealing with ambiguity; ability to think quicky and pivot directions as needed.

  • Excellent verbal and written communication skills

  • Strong financial and operational skills

  • Strong sense of urgency and excellent follow-up skills

  • Capable of accepting and delivering feedback creatively to deliver improved results

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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