Sr. Global Program Manager, People Team

  • New York, NY
  • Employees can work remotely
  • Full-time
  • Alternate Location: San Francisco, United States

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square believes in the importance of well thought design and it’s built into the core strategy for our external products. This mission extends to its internal experience well. We believe in the importance of thoughtful design and elegant experiences for our employees just as we do for our customers.

Square is looking for an experienced Senior Program Manager to own and drive all People team workstreams as we move into new regions and countries. This role will be the central point of contact for the People team and will be responsible for establishing processes and driving  timelines for expansion and new entity creation. This role will work cross functionally with teams such as Benefits, Compensation, HR Business Partners, Recruiters, and Global Mobility, as well as Business Technology, Legal, Office, Payroll, and other teams across the organization to ensure that we have a compliant, efficient, and scalable process for expansions.

You will:

  • Proactively review and coordinate established procedures, systems, and standards for overall global operations with relevant stakeholders.

  • Partner closely with our HR Business partner team, Corporate Development Team, and other HR Leads to drive the People workstreams as we enter new locations and create new entities.

  • Serve as the central point of contact for the People team with regard to the new location and entity creation.

  • Identify project risks/gaps and create risk mitigation plans.

  • Identify and solve complex cross-functional challenges related to expansion, including compensation, benefits, payroll, recruiting, onboarding, employment law, corporate tax, etc.

  • Build out and continuously improve expansion capabilities by identifying and developing playbooks, process improvements, best practices, and tools to increase the efficiency and effectiveness of the team and improve the quality of integration efforts.

Qualifications

You have:

  • A minimum of 8 years of experience in a project or program management role, preferably in HR

  • Experience leading global or regional change initiatives

  • Experience working with core central HR specialist functions: Compensation, Benefits, Global Mobility, Immigration, Talent Acquisition

  • Experience working  with cross-functional partners in Corporate Tax, Legal, Stock Administration, Payroll, IT, Finance as needed for project deliverables.

  • Ability to deliver results on time with a high level of accuracy  

  • Ability to prioritize and communicate top-level risks and requirements, and propose mitigation approaches

  • Experience with working in global matrix organizations

  • Verbal and written business level proficiency in English

  • A PMP certification with agile methodology or PM experience equivalent 

  • Ability to thrive in a fast-paced, ambiguous environment

  • Familiarity with HR systems such as Workday, Visier, and SmartRecruiters

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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