Experience Operations Coordinator, Cash App

  • Philadelphia, PA, USA
  • Full-time

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers to learn more!

Job Description

We are seeking an experienced workplace professional to support our growing team in Philadelphia. You will be responsible for creating programs and managing operations that enable our teams to do their best work. You are creative and have a keen ability to design solutions to new problems. You take pride in making spaces both beautiful and functional, and know how important even the smallest details are to making an environment great.

You will: 

  • Oversee and facilitate daily office operations

  • Assist in building and developing office programs and operations that support the needs of the local team

  • Ensure an amazing office experience is had by all visitors to our spaces, including candidates and guests

  • Build strong relationships with local teams and site leads

  • Collaborate with peers and contribute to cross-functional projects that build and evolve the culture of our team

  • Assist with managing local team events and activities that build a sense of connection to each other and our products

  • Assist with managing workplace vendors and service providers (janitorial, food and beverage, furniture, etc)

  • Manage work order requests

  • Assist in construction and facilities projects and tasks

  • Work on ad-hoc projects as needed

Qualifications

You have:

  • Bachelor’s degree preferred or relevant job experience

  • Proven vendor management skills

  • Customer service driven 

  • Ability to work independently and are a strong multitasker

  • Excellent collaborator with partner organizations, willing to take the lead from others to get the job done

  • Excellent verbal and written communication skills

  • Strong sense of urgency and excellent follow through skills

  • Proficiency in Google Suite preferred but not required

Additional Information

Cash App treats all employees and job applicants equally. Every decision is based on merit, qualifications, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will consider for employment qualified applicants with criminal histories in a manner consistent with each office’s corresponding local guidelines.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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