Business Intelligence Analyst, Account Management
- Seattle, WA
- Employees can work remotely
Square’s Account Management organization works with Square’s largest and most strategic merchants to grow and retain their businesses and to deliver insights to product teams. The Account Management Automation team works to empower data-driven operations and decisioning across the Account Management team.
As a member of AM Automation, you will leverage business intelligence, engineering, analytics, and data science, working nimbly throughout the data tech stack to help us maintain and develop a world class suite of data driven solutions that increase AM efficiency and intelligence. Examples include leveraging Machine Learning predictions to create an opportunity scoring pipeline, designing tooling to track account manager performance metrics, and implementing an automated system to measure incremental lift of account managers.
Note that due to the nature of the work, this role is only open to candidates located in the PST timezone (we offer relocation coverage as an option).
Use data to shape the long term strategy of the Account Management organization
Develop tools, features, and reports using our tech stack to empower self-service data access, augment intelligence, and increase efficiency
Adapt data and toolsets for localized use-cases to accommodate the organization’s international presence
Deeply understand the Account Management data ecosystem, and apply a diverse set of skills in business intelligence, analytics, and data science to support the organization
Own, coordinate, and tackle cross-functional problems across Account Management, Finance, Business Intelligence, Data Science, and more
Communicate analysis and decisions to high-level stakeholders and executives in verbal, visual, and written formats
2+ years of analytical experience in business operations, analytics and data science, or consulting
Experience in providing data driven solutions across the business intelligence and data layers of an organization
Mastery of data, analytics and visualization technologies
Looker or equivalent
Snowflake SQL or equivalent
Airflow or other ETL tool equivalent
Python or equivalent a plus
Familiarity with data visualization, data warehousing, and predictive modeling
Salesforce experience a plus
Strong written and verbal communication skills and ability to build relationships and influence across the organization
Proven ability to facilitate cross-functional projects that depend on the contributions of others in a variety of disciplines
At Square, we want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.