Sr. Product Manager — eCommerce Buyer Network

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Square eCommerce team, formed with the acquisition of Weebly in May 2018, is on a mission to make it easy for anyone to sell online. With more than 40 million Sellers across Weebly, Square Online Store, Square Online Checkout, and our other eCommerce products, we are passionate about helping restaurants, retailers, and sellers of all kinds reach success -- both online and offline. 

As the Senior Product Manager — eCommerce Buyer Network, you will be responsible for deeply understanding our rapidly growing network of Buyers, their interactions with our sellers (offline and online) and their patterns of purchasing. You will be in charge of creating the product strategy for how we can harness the power of that network to both help our Seller’s grow and in turn Square.  You will report to the eCommerce Product Lead for Online Experience & Activation as you partner with Engineering, Design, Marketing, Analytics, and other product and platform teams across Square to develop and drive cohesive vision and strategy for how we can harness the power of our buyer network. We’re looking for someone who is ambitious and resourceful. You should have experience driving growth, engagement and developing a loyal user base. Commerce is changing rapidly, in this role you will shape the future of buying as we know it.

You will: 

  • Develop and Drive strategy for harnessing our  large and rapidly growing base of buyers 

  • Deeply understand the product ecosystem within Square and our advantages in the market

  • Analyzing quant and qual data to deeply understand who our buyers are and what they need

  • Assess impact of proposals to drive alignment within SQ around the opportunity ahead. 

  • Influence cross-functional product roadmaps with clear prioritization and goal alignment. 

  • Define, build, and track key performance metrics to measure success and identify new opportunities to iterate


You have: 

  • 5+ years of product management experience

  • Product growth experience

  • Comfortable working with data to understand performance and model out growth opportunities. 

  • Experience driving cross-functional alignment and delivering results in a complex organization. 

  • Ability to both operate at a strategic level and dive deep into the complexity with ease. You can clearly communicate your strategy and tactics to stakeholders, product managers, engineers, and designers. 

  • Self-starter with proven experience delivering results across the finish line

  • Strong customer empathy and experience shaping product direction based on customer needs. 

  • Passion for our purpose of economic empowerment and helping sellers success


Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:
  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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