Technical Project Manager, Business Continuity and Privacy International

  • San Francisco, CA
  • Full-time
  • Alternate Location: New York, United States

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Technical Project Manager (TPM) will work with both Business and Engineering at Square. You will have an in-depth understanding of the technical architecture at Square to organize documentation and reporting of Privacy Counsel and Business Continuity efforts across a large Engineering department. This role will focus on Square’s international efforts, including acquisitions and subsidiaries. You will report to the company Business Continuity Manager as part of the Privacy Team.

You will:

  • Prioritize and implement new and existing privacy regulations between Counsel and Engineering

  • Help create data privacy guidance to product teams at Square

  • Develop and maintain standardized documentation to be used by both Engineering and Privacy and ensure that documentation meets regulatory standards

  • Maintain reporting requirements to regulatory authorities

  • Coordinate and organize the categorization of data across many product teams

  • Improve the efficiency of Privacy metric tracking and reporting by working with Engineering and Counsel

  • Understand privacy regulation and other industry standards outlined by:

    • GDPR

    • CCPA

    • Financial Institutions Examinations Council (FFIEC)

  • Apply project management skills to the implementation of Business Continuity best practices for product teams, subsidiaries, and acquisitions

  • Help with the assessment and execution of resiliency efforts at Square including Business Continuity Analysis, Incident Response, Disaster Recovery Exercises, Tabletop Exercises, and Threat and Risk Assessments


You have:

  • A passion for Square and our customers with an understanding of our business

  • A BA/BS

  • 2+ years of experience in Project Management working at a technology-based company

  • Experience reporting on metrics

  • An understanding of operational best practices with a focus on data privacy

Even better:

  • Privacy related work experience such as GDPR or CCPA implementation

  • Experience in Business Continuity Planning

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


At Square, we want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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