Product Manager, Decision Science

  • Full-time
  • Alternate Location: San Francisco, United States

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

The Decision Science team delivers models, insights, and tooling to help Square teams make faster, more informed decisions as they run their businesses. As a Product Manager on our Decision Science team, you will develop the strategy, set the roadmap, and determine the requirements - in collaboration with data science, machine learning, and our team members - to create internal products that support our mission to help Square teams make better decisions, faster. You will work directly with our superb Decision Science data scientists and machine learning engineers, report to the Product Lead for Automation, and work with product managers in our Seller Experience Automation

You Will:

  • Identify opportunities to improve the speed and quality of decision making across Square
  • Define and document goals and product requirements for product initiatives
  • Develop a deep understanding of and empathy for internal teams at Square with regard to the types of decisions they make and their decision making processes
  • Partner with Data Scientists and Machine Learning Engineers on technical initiatives, while working across teams to bring new value to our internal teams
  • Create and guide a product roadmap, promote it across Square and, in collaboration with design, engineering, and analytics partners, prioritize and lead the end-to-end success of projects from discovery through landing
  • Represent the Decision Science team with partners, senior company leaders, and important partners across the company to align resources and prioritize strategic programs

Qualifications

  • You have a passion for building internal products
  • You are well-versed in the fundamentals of machine learning
  • You can provide direction and rally a team on the highest priority problem to solve
  • You can advocate for collaborative solutions with a diverse group of partners
  • You can write and present with brevity and clarity
  • You have at least 3 years of experience in product management

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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