Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Risk Engineering works to protect Square and our customers from fraud and payment disputes. We keep our customers safe while $25B+ flows through Square annually, and we allow the entire company to take risks and grow. To do this, we build systems to detect and respond to potential fraud threats, provide outstanding tools to agents for investigating fraud events, and give our customers seamless web and mobile experiences to manage and fight payment disputes. Our mission is to protect Square, protect our customers, and make a complicated and sometimes painful process understandable to all.

As Square has grown in size, feature complexity, and product diversity, there is also a new help-wanted sign: our customers sometimes face experiences that are confusing or difficult when we need to understand more about a customer’s business. We’re building a dedicated team to establish a platform to ensure that our customer experience is cohesive, customers understand where they stand with Square, and they can seamlessly provide more context when we need it to maintain a business relationship. 

You will:

• Be one of the original members of a new Risk team responsible for the delivery and success of a new platform focused on maintaining a cohesive customer experience for sellers that need our help. You’ll be helping to establish the new team’s operating rhythm!

• Work with teams across Square, in various locations, to develop new features and improve existing processes

• Build systems that manage customers’ sensitive data and hold Square to the highest standards for security and compliance

• See the big picture to design fault-tolerant systems so the team can be brave, move fast, and break things, without ever showing a negative impact to customers

• Build great user experiences in both external and internal web applications

You have:

• Interest in working full-stack across multiple technical domains, including backend microservices and both internal and external-facing tools

• Passion for owning a project from end to end - working with product managers to determine requirements, writing the design doc, building the code and writing unit tests.

• Data and metrics-oriented mindset: you want your work to be measurable and impactful

• Customer empathy: you understand your customers’ needs and requirements

• Interest in working in a modern development environment using the latest DevOps technologies

• Strong software development skills and computer science fundamentals

• Ability to work well as part of a team

Technologies we use and teach:

• Java, Guice, Google Cloud Platform, Amazon Web Services

• Ruby on Rails, Ember, React, GraphQL

• Protocol Buffers

• MySQL, Hibernate, jOOQ

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.