Senior Business Systems Analyst (M&A)

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As a Senior Business Systems Analyst (M&A), you will be a part of the Go-to-Market Technology team with a focus on supporting Square's newly acquired business units. You will partner with the business partners to understand their core processes and technology needs to be supported by the GTM team, and advise on best practices for integration into Square’s existing teams and processes.  You will partner with our GTM Technology Architecture and Delivery teams to provide holistic, scalable solutions and oversee the successful implementation of these projects.

You will: 

  • Analyze and inventory the GTM Technologies (e.g. Salesforce) used by company being acquired/merged and supported processes

  • Document process and systems requirements (both automated and manual) to integrate or support processes for newly acquired/merged companies

  • Provide best practice recommendations and thought leadership on how to best integration GTM processes and systems

  • Collaborate with M&A leads from related teams (e.g. Finance Systems) to identify and mitigate dependencies and develop an overall M&A roadmap

  • Collaborate with GTM Technology Architecture and Delivery teams to design and implement end-to-end solutions supporting M&A requirements

  • Represent the voice of the business to Architecture and Delivery to ensure user friendly, scalable solutions are developed to meet business outcomes

  • Facilitate User Acceptance Testing for implemented project solutions and coordination issue identification and resolution efforts with the delivery team

  • Work with GTM Technology Leads to define a long term support model for newly acquired businesses

  • Support standardization of overall M&A intake processes for GTM Technology team


You have: 

  • 8+ years of experience as a Business Analyst or Business Systems Analyst with increasing levels of responsibility

  • 5+ years of enterprise experience using Salesforce to develop business solutions

  • Experience leading the integration of processes and technologies for 3+ acquisitions/mergers

  • Experience with agile-scrum methodologies for sprint execution and timeline management

  • Understanding of CRM principles including marketing and sales operations

  • Previous roles in a consulting or high growth, tech environment

  • Impeccable customer success mindset

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


At Square, we want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

Privacy Policy