Credit Risk Specialist

  • Melbourne, Australia
  • Full-time
  • Alternate Location: Sydney, Australia

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We are looking for a Credit Risk Specialist to join Square's Risk team to help manage credit risk for sellers processing on Square. You will have an understanding of credit and financial analysis, and a desire to apply those skills in creative ways to help Square grow our loans and annual payment processing volume while controlling loss related to defaults and chargebacks. You will conduct reviews of our sellers, assessing credit risk associated with loan and processing activity, and taking appropriate action following our risk policies. You will be comfortable in an operations environment, maintaining quality while ensuring that we follow internal and seller-facing service-level agreements. You will have desire for knowledge—gathering insights, identifying areas for improvement, and contributing to projects to push our team forward. Lastly, you will be passionate for Square's mission of Economic Empowerment. You will report to the Credit Manager, and you can be based anywhere in Australia. If all of this sounds exciting, you may be a good fit and we look forward to hearing from you!

You will:

  • Perform credit assessment on business loan applications for Sellers, taking action following Square's risk policies

  • Monitor business loan accounts to maintain default rate within investor requirements and perform recovery tasks where necessary

  • Analyse risks associated with different seller business models and card processing patterns

  • Document decisions and rationale following our underwriting guidelines

  • Communicate with sellers by phone and email, including investigative-level conversations

  • Work with internal partners including Legal, Fraud, and Compliance and multiple levels of management

  • Surface opportunities to improve tools, workflow and customer experience and contribute to Credit Risk initiatives

  • Participate in ongoing training to maintain current knowledge of AML/KYC requirements and perform AML/KYC responsibilities


You have:

  • Experience in credit, underwriting, finance, or related

  • Experience with financial analysis including reviewing financial statements

  • A creative and eager mindset, and enjoy finding solutions

  • Desire to help our team achieve its collective goals and best-serve our customers

  • Willingness to contribute new ideas and learn from and mentor others

Nice to Have

  • Previous experience in commercial banking or card processing

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.


At Square, we want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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