Real Estate and Workplace Experience Lead

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

It all started with an idea at Square in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, and save to our millions of monthly active users. We want to make the world’s relationship with money more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and we’ve got offices and remote teammates across the globe. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers to learn more!

Job Description

As Cash App’s Head of Real Estate & Workplace Experience you will lead a multidisciplinary team responsible for managing Cash App’s global Real Estate portfolio and Workplace Experience function. In this position you will be charged with building dynamic spaces, programs and processes that enable our employees to be their most productive and creative selves. You will innovate on decades old established programs in order to engage a broadly distributed and growing global team. You are an inspiring leader who excels at managing people and effectively collaborating and communicating with both cross functional business partners and key external vendors. You are organized and methodical with a clear ability to move projects forward. You take pride in making all of our spaces both beautiful and functional, and know how important even the smallest details are to delivering an exceptional experience to our employees - your customers. Your team's efforts will contribute significantly to scaling Cash’s unique culture as we rapidly expand.

This role can be based out of any of our office locations, or can be remote. 

Responsibilities: 

  • Strategically manage Cash App’s Real Estate portfolio in coordination with corporate finance and real estate business partners

  • Lead and direct the efforts required to concurrently manage multiple design, construction and facilities projects around the globe 

  • Further develop our approach to office design with an aim to build inspiring spaces that meet the needs of a primarily hybrid workforce

  • Actively collaborate with a variety of cross functional business partners to ensure a consistent delivery of exceptional experiences to our employees within our shared office and virtual spaces

  • Own, develop and manage a complex budget consisting of both operating and capital expenditures spanning across various departments including Real Estate and Workplace

  • Lead a team of highly skilled Office Managers

Qualifications

  • 10+ years of experience in Real Estate, Workplace and/or Facilities leadership positions
  • Strong analytical, conceptual thinking, strategic planning and execution skills

  • Exceptional verbal and written skills and experience working with senior leadership including C-suite

  • Exceptional track record of establishing relationships, influencing and negotiating competing priorities among business partners

  • Ability to independently establish objectives and build roadmaps that lead towards consistent execution upon goals

  • Proven leadership skills with an ability to motivate, engage, and promote talent

  • Demonstrated comfort working in ambiguous environments, with an ability to maneuver team’s workflow to address shifting priorities

  • Capable of accepting and delivering feedback creatively to delivery improved results

  • Experience leading a global portfolio with a demonstrated ability to effectively manage work and lead teams across various geographies and timezones

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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