Technical Program Manager, Security Standards Engagement

  • San Francisco, CA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Data Security Governance team is responsible for collaborating with Engineering, Industry Relations, and Product teams to ensure that Square products can launch anywhere in the world while maintaining compliance with industry, partner and regulatory information security standards, requirements or obligations.  We are looking for a Technical Program Manager to lead Square’s Security Standards Engagement program. This role reports to the head of the Innovation Security Governance team.

You will:

  • Run an engagement program that drives positive change across relevant Security Standards (such as PCI, EMVCo and more)

    • Develop and iterate on high level strategy that links to Square’s mission of Economic Empowerment

    • Create program artifacts that help optimize engagement work and feed into the overall strategy in a transparent manner

    • Manage day to day coordination of engagement work needed to contribute to various projects

    • Work with internal stakeholders to identify new engagement opportunities and solicit support and commitment from all other the relevant teams

    • Track relevant security standard change proposals and ensure Square customers interests are represented in the development process through effective management of subject matter experts from across the company

    • Track all program work to allow for reporting of time spent across all areas

    • Develop a deep understanding of the engagement landscape and facilitate the building of relationships across various levels of industry where Square can provide value by representing the millions of small businesses we serve

    • Maintain visibility of Square’s industry engagement activities across our Seller, Government Relations, International Comms + Policy, Counsel, and InfoSec teams, building cross functional relationships and encouraging internal collaboration

    • Identify and assess relevant industry associations, standards bodies and trade groups to form collaborative partnerships with

    • Drive internal engagement across the company to ensure full representation of requirements from our stakeholders, while also making visible the positive impacts our collective engagement effort produces for Square and our Sellers

    • Produce public content that promotes education on modern security and current industry trends/challenges to aid in development of appropriate security standards

    • Prioritize investment into industry events, from hosting to sponsoring events (e.g. PCI Community Meeting Booth/Sponsorship) to further accelerate the education of the Security Standards Industry


You have:

  • 8+ years of experience with payment security-related regulatory compliance for financial services or equivalent

  • Strong leadership skills and ability to prioritize multiple work-streams and operate with a high level of autonomy and personal responsibility

  • Experience managing strategic client relationships

  • Exceptional and creative communication skills, written and verbal, with experience presenting to executive-level leadership

  • Relevant security certifications (e.g. CISA, CISSP) or equivalent expertise

  • Experience with payment security audits such as PCI DSS and balancing internal engineering processes, business needs, and external audit requirements

  • Familiarity with security concepts relating to mobile, embedded devices and platform systems

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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