Talent Operations Specialist, Cash App

  • San Francisco, CA
  • Employees can work remotely
  • Full-time

Company Description

Cash App is the fastest growing financial brand in the world. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app with over 30 million monthly active users. We are bringing a better way to send, spend, invest, and save to anyone who has ever sought an alternative to the traditional banking system.

Loved by customers and pop culture, we’ve consistently held the top spot for finance in the App Store for many years, seeing more engagement with millions of followers across social media in a day than most brands see in a year. We are building an ecosystem to redefine the world’s relationship with money by making it universally accessible. 

We want to hire the best talent regardless of location. Our employment model is distributed, offering the opportunity to collaborate with teams across the world.

*This role can be remote or based out of any location we have an office in. 

Job Description

We are looking for a Talent Operations Specialist to join our Cash App Talent Enablement Team. This role will own the operational aspects of the hiring and onboarding processes specific to Cash App Talent. The ideal candidate will be someone who uses data to influence and lead changes, understands the complexity of problems and builds simple solutions, and enjoys communicating changes across multiple functions.

You will:

  • Drive efficiency for the Cash App Talent Team, removing workflow bottlenecks and other blockers

  • Own the headcount management process, from staffing meetings to HID implementation

  • Manage partnerships with operational teams (i.e. Global Mobility, Benefits, IT, Orientation)

  • Develop and maintain hiring resources for Cash App Talent and hiring teams

  • Own reporting of our Hiring Progress, Candidate CSAT and Hiring Manager PSAT, working in collaborating with People Analytics to gather necessary data

  • Offer a high-level of support to our Talent team by responding to questions, issues, and needs - escalating as necessary.


You are:

  • Excited by the words process, data, and efficiency.

  • Able to turn a “no’ into a “yes,” using data to influence.

  • Able to adapt to a changing environment. 

  • A clear and concise communicator. You're able to relay complex information in a simplified way.

  • A creative thinker. You’re constantly looking to optimize things, thinking outside of convention.

  • A self-starter. You don’t wait for instructions to start digging in.

  • A team player. You design your goals around team needs and enjoy helping your teammates. 

You have:

  • Expertise with ATS, HRIS, LinkedIn, BI tools, and G-Suite.

  • 2-3 years of prior professional experience, preferably in Recruiting Operations

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.

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